FindCore is recruiting for a Customer Service Manager & Sales – Call Centre to lead a busy contact centre in Manchester / Worsley. You'll manage ~14 advisors across sales and service, coaching them to meet KPIs and quality targets in a hands-on leadership role.
You'll work with an Assistant Manager – Reservations and an Assistant Manager – Customer Service, driving customer experience and commercial performance while ensuring regulatory and policy compliance.
Customer Service & Call Centre Manager - Lead & Grow employer: FindCore
FindCore is an exceptional employer that fosters a dynamic and supportive work culture, perfect for those looking to thrive in the financial services sector. With a focus on employee growth and development, staff enjoy uncapped commission opportunities and a comprehensive benefits package, all while working in the vibrant city of Birmingham. Join us to make a meaningful impact by helping customers navigate their tax rebate claims and enjoy a rewarding career path.
