At a Glance
- Tasks: Engage with customers through calls, emails, and chats to solve their issues.
- Company: Join a compassionate team dedicated to supporting older and vulnerable people.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: A supportive environment where your contributions truly matter.
- Why this job: Make a real difference in people's lives while developing your communication skills.
- Qualifications: 1-3 years of customer service experience and strong interpersonal skills.
The predicted salary is between 28350 - 34650 £ per year.
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Customer Service Representative - Older/Vulnerable People in Altrincham employer: FindCore
FindCore is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. As a Contracts Manager in Lanarkshire, you will benefit from a competitive salary, a company fuel card, and a car allowance, all while working in a dynamic environment that values teamwork and quality service delivery across the public sector.
We think you need these skills to ace Customer Service Representative - Older/Vulnerable People in Altrincham
Communication Skills
Adaptability
Problem-Solving Skills
Time Management
Attention to Detail
Customer Service
Record Keeping
