FindCore are thrilled to be assisting an established window, door and building products business with the recruitment of an Administrator – Order Processing.
Permanent, full-time position based in Inverness.
Salary
Negotiable depending on experience + additional benefits
This is a varied customer service and administration role focused on processing customer orders accurately, supporting trade customers and ensuring a smooth experience from initial enquiry through to completion.
Key Responsibilities
- Process customer orders accurately and efficiently using internal systems.
- Manage order information, customer details and product requirements.
- Provide excellent customer service to trade customers by telephone, email and in person.
- Respond to customer queries and resolve issues professionally.
- Keep customers updated on orders, products and delivery information.
- Maintain accurate customer and order records.
- Support the sales team with day-to-day administration.
- Assist with customer enquiries and provide information on products and services.
- Support showroom activity and greet customers where required.
- Maintain accurate CRM and order-processing information.
- Assist with follow-up activity relating to sales leads and customer enquiries.
- Work closely with colleagues to ensure orders are processed smoothly.
- Support wider administrative requirements across the team.
Skills & Experience
- Previous experience within administration, order processing, customer service or sales support.
- Strong attention to detail and accuracy.
- Confident handling customer enquiries by telephone, email and face-to-face.
- Good organisation and multitasking skills.
- Comfortable using Microsoft Office, particularly Excel.
- Experience using CRM, ERP or order-processing systems would be advantageous.
- Strong communication and interpersonal skills.
- Able to work independently while contributing to a wider team.
- Experience within construction, windows, doors or building products would be advantageous but is not essential.
- Full UK driving licence would be beneficial.
Benefits
- Permanent, full-time position.
- Monday to Friday working.
- Free on-site parking.
- Employee discounts.
- Product and systems training.
- Opportunity for long-term career progression.
- Supportive team environment.
Please apply.
Administrator – Order Processing in Inverness employer: FindCore Careers
FindCore is an exceptional employer, offering a dynamic work environment for Field Technicians in Watford. With a focus on employee growth and development, the company provides regular overtime opportunities and the use of advanced technology in structural investigations. The supportive work culture fosters collaboration and safety, making it an ideal place for those seeking meaningful and rewarding careers in the construction and engineering sectors.
