FindCore are thrilled to be assisting a leading furniture retailer with the recruitment of a Sales Advisor.
Location: Edinburgh
Contract: Permanent, Full-time
Hours: 37.5 hours per week
Salary: Competitive basic salary of £24,784.50 with the potential to earn up to £45,000+ OTE
The Opportunity
This is an exciting opportunity for a customer-focused sales professional to join a well-established retail business in Edinburgh. The successful candidate will play a key role in helping customers find the right products for their home, delivering an outstanding shopping experience, and contributing to store performance through excellent service and strong product knowledge.
Key Responsibilities
- Welcome and assist customers in a professional and friendly manner.
- Understand customers’ needs and recommend suitable furniture and home products.
- Deliver a high standard of customer service throughout the sales journey.
- Build rapport with customers and create a positive in-store experience.
- Maintain accurate attention to detail when handling customer orders and sales administration.
- Support the team in achieving store sales targets and performance goals.
- Keep product knowledge up to date in order to offer confident advice and guidance.
- Work collaboratively with colleagues to ensure the showroom is well presented and organised.
- Handle enquiries both face-to-face and over the phone.
- Ensure customer satisfaction remains at the heart of every interaction.
Skills & Experience
- Previous experience in a retail, sales or customer-facing role.
- Strong communication and relationship-building skills.
- A positive, professional and approachable manner.
- Excellent attention to detail and organisational ability.
- Confident working in a fast-paced environment.
- A proactive attitude with the ability to work well both independently and as part of a team.
- Passion for delivering exceptional customer service.
- Flexible approach to working hours, including weekends.
What’s on Offer
- Competitive basic salary with strong OTE potential.
- Permanent, full-time position.
- Staff discount scheme.
- Company pension.
- Holiday allowance with options to purchase additional leave.
- Wellbeing support and counselling services.
- Career development and progression opportunities.
- Life assurance.
- Supportive working environment within a recognised retail business.
Please apply.
Sales Assistant (Retail) in Edinburgh employer: FindCore Careers
FindCore is an exceptional employer, offering a dynamic work environment for Field Technicians in Watford. With a focus on employee growth and development, the company provides regular overtime opportunities and the use of advanced technology in structural investigations. The supportive work culture fosters collaboration and safety, making it an ideal place for those seeking meaningful and rewarding careers in the construction and engineering sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant (Retail) in Edinburgh
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like FindCore Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like FindCore Careers!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at FindCore Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at FindCore Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show FindCore Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at FindCore Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
