At a Glance
- Tasks: Manage social media strategies and coordinate with agencies for a major beverage brand.
- Company: Join Findasense, part of Teleperformance, in an exciting international project.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Located in Berlin, flexible and organised candidates will thrive here.
- Why this job: Be at the forefront of social media trends and make a real impact.
- Qualifications: 5+ years in project management and social media expertise required.
The predicted salary is between 50000 - 60000 £ per year.
At Findasense, a Teleperformance owned company, we are looking for a Social Media Project Manager for the German Market to take part in an exciting international project. In this role, you will support our client, a large multinational company in the beverage sector, across all local social media topics.
Local social roles at Findasense are not just about coordination. We are looking for someone with strong strategic social expertise who can support senior managers, assess whether recommendations fit the brand strategy, and adapt plans based on the market’s needs. This is a brilliant opportunity to manage governance, content workflows, and strategy alignment for a major global footprint.
What would you do?
- Strategy Support: Provide advisory input on local social strategies for client review and decision. Ensure full alignment with the central strategy and OKRs and identify synergies between social and influencer marketing.
- Content & Workflow Coordination: Support the client in briefing external agencies. Collect and consolidate feedback into a single, aligned response to share with the executing agency. Track all reworks to ensure feedback is fully implemented before closure.
- Trend Identification: Review agency trend alerts daily to identify relevant trends per brand and market. For each trend, provide a description, supporting examples (links/screenshots), brand relevance, and suggested next steps for client review.
- Publishing Governance: Ensure no organic content is published without required approvals from the client under a strict compliance process which involves several stakeholders. Maintain strict proof of approval in the central library and ensure publishing frequency follows the approved strategy.
- Quality Assurance & Process Compliance: Ensure all executing agencies follow the client's processes and guidelines. Collaborate with internal Findasense teams responsible for Community Management, tagging, and reporting in the local market. Relay approved feedback, track remediation, and escalate non-resolution.
- Governance, Escalation & Technical Coordination: Act as the main point of contact for internal Findasense teams regarding market social topics. Coordinate between Social Tech Admin and executing agencies for technical issues and access changes. Ensure executing agencies do not directly modify profile settings, bios, images, or access levels. Escalate any risks, breaches, or non-compliance to the client's local and central teams.
- Monitoring & Intelligence: Conduct monthly checks for fake accounts across all brands in the market and escalate them. Brief the Findasense Intelligence team on local social listening and reporting needs to ensure alignment with client requirements.
Requirements
The ideal candidate must have knowledge and a minimum of 5 years of professional experience in project management, influencers, and social media. English proficiency is required to coordinate within an international team.
We’re looking for someone who knows how to connect with consumers! If you’re flexible, organized, and love planning exciting activations, we want to hear from you. You have in-depth knowledge of social media best practices for executions in the market and enjoy helping others achieve their goals.
Integrity and drive are super important to us, and we appreciate someone who can thrive under pressure while keeping a positive attitude. If you’re a strategic thinker who takes initiative and is always ready to jump in, you’ll fit right in with our team!
You possess strong strategic social expertise, allowing you to support senior managers, assess recommendations, and adapt them to the local market's needs. You are highly organised, detail-oriented, and capable of managing strict governance, compliance guidelines, and multi-agency workflows. You have excellent communication skills to coordinate between clients, internal Findasense teams, and external executing agencies.
Availability: You must be located in Berlin and available to start in the role before 1st July (this includes any notice periods required by your current employer). This position is based in Berlin, and the hiring will be done through our parent company, Teleperformance.
Social Media Project Manager For GB Market in London employer: Findasense
At Findasense, a Teleperformance owned company, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Social Media Project Manager in Berlin, you will benefit from a collaborative environment that encourages professional growth and innovation, while working on exciting international projects for a leading multinational client in the beverage sector. With a focus on strategic expertise and compliance, we offer unique opportunities to develop your skills and make a meaningful impact in the fast-paced world of social media.
