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For Companies At a Glance
- Tasks: Engage with learners and employers to enhance training opportunities and provide excellent customer service.
- Company: Join a leading Nottingham training organisation dedicated to improving employment prospects for diverse individuals.
- Benefits: Enjoy flexible working options, including occasional home working and travel across the East Midlands.
- Why this job: Make a real impact by helping others achieve their career goals in a supportive and inclusive environment.
- Qualifications: Ideal candidates should have strong communication skills and a passion for helping others succeed.
- Other info: This role offers a chance to work with various stakeholders and contribute to community development.
The predicted salary is between 30000 - 42000 £ per year.
FIND are delighted to be supporting a Nottingham based, well established and leading training organisation to hire a Learner and Stakeholder Engagement Advisor. Our client provides a range of employment related training including Full Time Programmes, Apprenticeships, Employability, Adult Learning Loans and work experience opportunities for adults and young people from diverse backgrounds, that will enhance individuals’ employment potential and qualifications.
The role is based in Nottingham with travel across the East Midlands (e.g. jobcentres, referral partners and Employers) with some scope for occasional home working.
Main purpose- To identify potential learners for training programmes via a variety of methods including engagement with job centres, referral partners and direct applicants.
- To carry out screening and high quality IAG of learners to ensure suitability before enrolling learners onto training programmes.
- Engage with employers to identify recruitment needs and provide a SWAP service.
- To provide an effective and efficient customer service function to our external and internal customers, including learners, outside organisations and staff.
- To ensure that Equality & Diversity practices are followed throughout the day-to-day activities, especially when dealing with learners and taking telephone calls.
Learner & Stakeholder Engagement Advisor employer: FIND
Contact Detail:
FIND Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learner & Stakeholder Engagement Advisor
✨Tip Number 1
Familiarise yourself with the local job market in Nottingham and the East Midlands. Understanding the specific needs of employers in the area will help you engage effectively and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the training and employment sector. Attend local events or workshops to connect with potential employers and referral partners, which can give you an edge when discussing your engagement strategies.
✨Tip Number 3
Brush up on your customer service skills, as this role requires effective communication with both learners and employers. Practising active listening and empathy will prepare you for the diverse interactions you'll encounter.
✨Tip Number 4
Research best practices in Equality & Diversity within the training sector. Being well-versed in these principles will not only enhance your application but also show your commitment to creating an inclusive environment for all learners.
We think you need these skills to ace Learner & Stakeholder Engagement Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Learner & Stakeholder Engagement Advisor position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in learner engagement, customer service, or working with diverse groups. Use specific examples to demonstrate your ability to connect with learners and employers effectively.
Showcase Communication Skills: Since the role involves engaging with various stakeholders, make sure to showcase your strong communication skills. Provide examples of how you've successfully communicated with different audiences in past roles.
Demonstrate Commitment to Equality & Diversity: Given the importance of Equality & Diversity in this role, include examples of how you have promoted these values in your previous work. This could be through initiatives, training, or personal experiences that reflect your commitment.
How to prepare for a job interview at FIND
✨Research the Organisation
Before your interview, take some time to learn about the training organisation and its programmes. Understanding their mission, values, and the specific training services they offer will help you tailor your responses and show genuine interest.
✨Prepare for Scenario Questions
Expect questions that assess your ability to engage with learners and stakeholders. Prepare examples from your past experiences where you've successfully identified needs or provided support, as this will demonstrate your capability in the role.
✨Showcase Your Communication Skills
As a Learner & Stakeholder Engagement Advisor, effective communication is key. Be ready to discuss how you would handle various situations, such as engaging with job centres or addressing learner concerns, highlighting your interpersonal skills.
✨Emphasise Equality & Diversity Awareness
Given the importance of Equality & Diversity in this role, be prepared to discuss how you have promoted these values in previous positions. Share specific examples of how you've ensured inclusivity in your work with diverse groups.
