At a Glance
- Tasks: Lead strategic account growth and enhance customer success in a dynamic banking environment.
- Company: Innovative workforce consulting firm focused on technology training and transformation.
- Benefits: Competitive salary, performance bonuses, and opportunities for executive influence.
- Other info: Join a fast-growing team with ambitious plans and significant career advancement opportunities.
- Why this job: Shape the future of commercial strategy while working with top-tier banking clients.
- Qualifications: Proven experience in technology consulting and managing large enterprise accounts.
The predicted salary is between 150000 - 200000 € per year.
An executive commercial leader from a technology consulting, workforce transformation, enterprise learning, hire‑train‑deploy or technology staffing background with deep experience operating within Banking and Financial Services clients. You've built and grown strategic enterprise accounts, led high‑performing commercial/customer organisations and are comfortable operating at C‑suite level within sophisticated global banking environments. This is not a traditional sales leadership role. The business already has deep relationships across global banking clients and now requires a commercially elite operator capable of unlocking significantly greater strategic revenue from existing enterprise accounts.
The organisation delivers technology training, workforce transformation, digital capability, early careers programmes and consulting‑style solutions into some of the world’s largest financial institutions. The successful individual will lead and scale the commercial customer organisation responsible for:
- Strategic account growth
- Customer expansion
- Enterprise relationship management
- Commercial retention
- Executive stakeholder engagement
- Customer success strategy
You will operate directly with:
- CTOs
- Heads of Technology
- Executive Learning Leaders
- C‑suite stakeholders
- Global Banking leadership teams
This role requires someone capable of operating in sophisticated enterprise environments where relationship depth, strategic thinking and consultative commercial leadership are critical.
Essential Background:
- Proven experience selling into Tier 1 or Tier 2 Banking / Financial Services clients
- Experience within technology consulting, technology training, workforce transformation, staffing, hire‑train‑deploy, graduate solutions or enterprise services
- Experience growing large strategic accounts (£1m+ relationships)
- Strong executive presence with experience influencing C‑suite stakeholders
- Background within technology services, technology products or technology skills environments
- Experience leading high‑performing commercial, customer success or strategic account teams
The Opportunity:
- Existing enterprise client base
- Highly consultative sales environment
- Significant account growth potential
- Scaling business with ambitious growth plans
- Executive-level influence internally and externally
- Opportunity to shape the future commercial strategy of the organisation
Chief Customer Officer - Workforce Consulting employer: Find.
As a Chief Customer Officer at our organisation, you will join a dynamic and innovative team dedicated to transforming workforce capabilities within the Banking and Financial Services sector. We pride ourselves on fostering a collaborative work culture that values strategic thinking and consultative leadership, offering exceptional growth opportunities for our employees. With a strong focus on professional development and a commitment to unlocking potential in existing enterprise accounts, this role provides a unique chance to influence the future of commercial strategy while working with some of the world's largest financial institutions.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Customer Officer - Workforce Consulting
✨Network Like a Pro
Get out there and connect with industry professionals! Attend networking events, webinars, or even casual meet-ups. The more people you know in the banking and financial services sector, the better your chances of landing that Chief Customer Officer role.
✨Showcase Your Expertise
When you get the chance to chat with potential employers, make sure to highlight your experience in technology consulting and workforce transformation. Share specific examples of how you've grown strategic accounts and engaged with C-suite stakeholders to demonstrate your value.
✨Leverage Social Media
Use platforms like LinkedIn to showcase your professional journey. Share insights about the banking sector, comment on relevant posts, and connect with decision-makers. This will help you stay top-of-mind when opportunities arise.
✨Apply Through Our Website
Don’t forget to check out our website for job openings! Applying directly through us not only shows your interest but also gives you a better chance of being noticed by our hiring team. Let’s get you that dream job!
We think you need these skills to ace Chief Customer Officer - Workforce Consulting
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Chief Customer Officer. Highlight your experience in technology consulting and workforce transformation, especially within Banking and Financial Services. We want to see how you've built strategic accounts and led high-performing teams!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've influenced C-suite stakeholders and driven customer success strategies. We love a good story that showcases your skills!
Showcase Your Strategic Thinking:In your application, emphasise your ability to think strategically about account growth and customer expansion. We’re looking for someone who can unlock revenue from existing enterprise accounts, so make sure to highlight relevant achievements that demonstrate this capability.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Find.
✨Know Your Audience
Before the interview, research the company and its key players, especially those at the C-suite level. Understand their challenges and how your experience in technology consulting and workforce transformation can address their needs. This will help you tailor your responses and demonstrate your strategic thinking.
✨Showcase Your Success Stories
Prepare specific examples of how you've grown strategic accounts and led high-performing teams in the banking and financial services sector. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your impact on revenue growth and customer success.
✨Engage with Executive Presence
During the interview, exude confidence and professionalism. Practice your body language, maintain eye contact, and articulate your thoughts clearly. Remember, you're not just selling your skills; you're also demonstrating that you can engage effectively with C-suite stakeholders.
✨Ask Insightful Questions
Prepare thoughtful questions that show your understanding of the company's goals and challenges. Inquire about their current strategies for customer expansion and how they envision the role of Chief Customer Officer evolving. This not only shows your interest but also positions you as a strategic thinker.
