At a Glance
- Tasks: Coach and support retail apprentices in real environments across Kent.
- Company: Leading apprenticeship training provider with a focus on retail.
- Benefits: Competitive salary, mileage reimbursement, fully funded training, and career development.
- Other info: Home-based role with regional travel and potential for full-time growth.
- Why this job: Transition from retail management to a rewarding training career with full support.
- Qualifications: Retail management or strong supervisory experience; passion for developing people.
The predicted salary is between 30213 - 30213 £ per year.
Hybrid working - travel around Kent/Maidstone area
Salary: £30,213 + mileage (45ppm)
FIND is partnering with one of the UK's leading apprenticeship training providers, an established national organisation supporting thousands of learners across the UK. They deliver programmes for some of the UK's best-known retail brands including Co-op, JD Sports, Sainsbury's, Waitrose, John Lewis, Dunelm, Asda and more. This is a fantastic opportunity for an experienced retail leader looking to step away from store operations and into a rewarding training career. No previous training or assessing experience is required - full support and qualifications provided.
The Role
As a Retail Trainer, you'll coach and support apprentices completing Retail programmes across Levels 2-4. You'll use your retail leadership experience to develop learners working in real retail environments across supermarkets, fashion, homeware, sports and high street brands. This is a home-based field role covering Kent, Maidstone and surrounding areas.
Key Responsibilities
- Coach and assess retail apprentices in the workplace and remotely
- Carry out learner reviews and progress meetings
- Deliver engaging coaching linked to real retail operations
- Support learners to achieve and complete on time
- Build relationships with employer managers
- Maintain accurate learner records and compliance paperwork
About You
Essential:
- Management experience in retail (Store Manager, Assistant Manager, Deputy Manager, Area Support etc.) OR Strong supervisory experience with clear leadership capability
- Background in any retail environment, including:
- Supermarkets
- Fashion
- Sports retail
- Homeware
- High street retail
- Passion for developing people
- Strong communication and organisation skills
- Full UK driving licence and access to own vehicle
No training experience needed. If you've managed teams in retail and enjoy coaching others, full support can be provided to move into training.
What's on Offer
- £30,213 + mileage (45ppm)
- Fully funded training qualifications
- Home based role with regional travel
- Established learner caseload
- Opportunity to grow to full time in future if learner numbers increase
- Strong benefits package and career development
Retail Trainer - Kent in Chatham employer: Find.
At Find., we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in the vibrant area of St John's Wood, London, our Endoscopy Nursing Leader role not only provides competitive salary packages but also fosters a collaborative environment where nurses can thrive and develop their leadership skills while ensuring the highest standards of patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Trainer - Kent in Chatham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Find., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Find.!
We think you need these skills to ace Retail Trainer - Kent in Chatham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Find., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Find. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Find. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Find.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
