At a Glance
- Tasks: Support CRM evolution and improve data operations with innovative solutions.
- Company: Dynamic company focused on data-driven decision making and operational excellence.
- Benefits: Flexible freelance role with opportunities for skill development and exposure to AI.
- Other info: Collaborate with cross-functional teams in a fast-paced, evolving environment.
- Why this job: Gain hands-on experience in CRM, automation, and data analysis while making a real impact.
- Qualifications: 1-3 years Salesforce experience and a passion for data operations and automation.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a motivated and analytically minded CRM & Data Operations Analyst to support the ongoing evolution of our CRM, data, and operational processes. This role is ideal for someone with some Salesforce experience who wants to broaden their skills beyond platform administration and gain exposure to data operations, automation, AI-assisted workflows, reporting, and business process improvement. Working closely with Revenue Operations, Product, Business Intelligence, and other stakeholders, you will help improve data quality, automate manual processes, support AI-driven initiatives, and ensure our CRM ecosystem remains a trusted source of truth for the business.
Responsibilities
- Administer and maintain agreed CRM platforms — including Salesforce configuration, user permissions, fields, page layouts, validation rules, automations and dashboards — delivering documented platform updates, release notes and governance recommendations to the contracting party at agreed milestones.
- Monitor and maintain data quality across agreed systems, investigating discrepancies, supporting new data source onboarding and delivering structured findings and remediation recommendations grounded in the Consultant's own professional judgement.
- Build and deliver operational reports, dashboards and KPI tracking frameworks, providing data analysis and performance insights to the contracting party at agreed reporting intervals.
- Identify and assess opportunities to replace manual processes with scalable automation and AI-assisted solutions, delivering documented findings, evaluation outputs and implementation recommendations as standalone advisory outputs to the contracting party.
- Support cross-functional data and CRM requirements by translating agreed business needs into documented platform solutions and process improvement proposals, delivered to the contracting party at agreed milestones.
Requirements
- 1-3 years of experience in Salesforce, CRM, Revenue Operations, Data Operations, or a related field
- Certified Salesforce Platform Administrator qualification
- Experience with Salesforce reports, dashboards, Flow Builder, and data management tools
- Experience using spreadsheets and data analysis tools
- Exposure to automation platforms such as Zapier, Make, or similar
- Interest in AI, process automation, and operational efficiency
Freelance CRM & Data Operations Analyst in Belgrade employer: Find.
At Find., we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in the vibrant area of St John's Wood, London, our Endoscopy Nursing Leader role not only provides competitive salary packages but also fosters a collaborative environment where nurses can thrive and develop their leadership skills while ensuring the highest standards of patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Freelance CRM & Data Operations Analyst in Belgrade
✨Showcase Your Skills with a Public Portfolio
As a freelancer in data science, having a killer portfolio is essential. Showcase your projects on platforms like GitHub or create a personal website that details your work and techniques. This gives potential clients a clear picture of what you can do and helps you stand out from the competition.
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We think you need these skills to ace Freelance CRM & Data Operations Analyst in Belgrade
Some tips for your application 🫡
Showcase Your Projects:When applying for a freelance data science role like Freelance CRM & Data Operations Analyst at Find., it’s crucial to highlight your projects. Include a portfolio that features at least two or three projects involving data analysis, machine learning, or visualisation. Make sure to describe the tools and methodologies you used, so we can see your skills in action!
Quantify Your Achievements:Freelance gigs, especially in data science, often ask for proven results. In your CV, include any relevant metrics or outcomes from your previous work. Did your analysis help reduce costs by a certain percentage? Or did your predictive model improve performance? Numbers speak volumes!
Introduce Your Style:Since freelancing is all about your individual style and approach, use your cover letter to share how you tackle data problems. This is your chance to let us know how you think, your creative problem-solving methods, and how you would approach a project at Find..
Be Real About Your Rates:When you send in your application, don’t forget to mention your freelance rates and availability. We appreciate clarity up front, and it helps us gauge if you fit within our budget and timeline. Being transparent in this aspect shows professionalism and readiness!
How to prepare for a job interview at Find.
✨Show Off Your Data Wizardry
As a freelancer in data science, you'll want to present a portfolio that showcases your best projects. We should pull together examples where you tackled real problems with data analytics, machine learning models, or visualisations. It's all about demonstrating your skills in action!
✨Be Ready to Dive Deep into Technical Questions
Expect to encounter some technical grilling during the interview. Prepare to discuss statistical methods, algorithms, or maybe even tackle a live coding challenge. We should brush up on tools like Python, R, or SQL—those are key players in the data science field. Don't just know them; be ready to explain your thought process!
✨Help Them Understand Your Work Style
Freelance gigs often mean you'll be working independently, so we need to convey our self-motivation and time management skills. Be prepared to talk about how you’ve handled multiple projects or met tight deadlines before. Sharing your approach to client communication can also give them confidence in your ability to deliver remotely.
✨Pitch Your Value Proposition
When freelancing, it’s crucial to clearly articulate what makes you unique. We should highlight not just technical skills but also the business impact of our projects. Think of a couple of stories where your data insights drove decision-making—this can be a game changer in showing why they should choose you for their freelance needs!
