At a Glance
- Tasks: Manage client accounts and ensure their insurance needs are met effectively.
- Company: Join a forward-thinking company that values innovation and growth.
- Benefits: Enjoy flexible working, competitive salary, and discounts on tech and travel.
- Why this job: Be part of a supportive team focused on client experience and personal development.
- Qualifications: Experience in Commercial Insurance and strong customer service skills required.
- Other info: We promote diversity and inclusivity in our hiring process.
The predicted salary is between 43200 - 72000 £ per year.
We are on the lookout for an established commercial insurance professional to join us as a Senior Virtual Account Executive. This position is ideal for an established and productive professional with a strong background in Account Management/Broking. In the role you will ensure client needs are met and will help prepare, manage, implement and achieve business goals. You will act as a dedicated contact overseeing all aspects of your client's insurance management, to ensure clients obtain appropriate cover for their risk.
Key Responsibilities:
- Strengthen effective long-term relationships with key clients.
- Take a pro-active approach to all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
- Work to implement successful account retention and defence strategies to ensure business is retained.
- Where appropriate, provide support to the client and/or claims teams in dealing with client claims.
- Actively participate in your own personal development and support in the development of other team members.
- Support identifying improvements to operational processes & procedures to the benefit of our clients & colleagues.
- Develop and strengthen meaningful working relationships with key underwriters through regular contact, to better serve clients.
- Possess a thorough understanding of all major classes of commercial insurance which the business offers to its clients and keep abreast of all new technical and product developments to better advise professional colleagues and clients.
Experience & Attributes:
- Substantial experience working in the Commercial Insurance industry.
- Good academic record.
- Knowledge of FCA requirements and standards.
- Experience using Acturis is highly desirable.
- Excellent customer service, organisational & time management skills.
- Good understanding of MS Office.
- Self-motivator & accountable.
- Good team player.
Why Join Us?
- Competitive salary and benefits package.
- Flexible working and holiday options.
- Pension, enhanced parental leave, and life insurance.
- Discounts on technology, travel, and leisure.
- Learning and development opportunities.
- Volunteering and charity support days.
Join a company that values innovation, growth, and its people. Apply now to take the next step in your career. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
Senior Virtual Account Executive - Commercial Insurance employer: Find Your Flex
Contact Detail:
Find Your Flex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Virtual Account Executive - Commercial Insurance
✨Tip Number 1
Network with professionals in the commercial insurance sector. Attend industry events or join relevant online forums to connect with potential colleagues and clients. This can help you gain insights into the company culture and expectations.
✨Tip Number 2
Familiarise yourself with the latest trends and developments in commercial insurance. Being knowledgeable about current market conditions and regulatory changes will demonstrate your commitment and expertise during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client accounts in the past. Highlight your proactive approach and any strategies you've implemented that led to improved client satisfaction or retention.
✨Tip Number 4
Showcase your understanding of FCA requirements and standards. Be ready to explain how you ensure compliance in your previous roles, as this is crucial for the position and will set you apart from other candidates.
We think you need these skills to ace Senior Virtual Account Executive - Commercial Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in commercial insurance and account management. Use specific examples that demonstrate your ability to strengthen client relationships and manage accounts effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of FCA requirements and your experience with Acturis, as these are key attributes for the position.
Highlight Relevant Skills: In your application, emphasise your organisational and time management skills. Provide examples of how you've successfully implemented account retention strategies or improved operational processes in previous roles.
Showcase Continuous Learning: Mention any relevant training or certifications you have completed in commercial insurance. This demonstrates your commitment to personal development and staying updated with industry trends.
How to prepare for a job interview at Find Your Flex
✨Know Your Commercial Insurance Inside Out
Make sure you have a solid understanding of all major classes of commercial insurance. Be prepared to discuss recent developments in the industry and how they might impact clients. This will show your expertise and commitment to staying informed.
✨Demonstrate Client-Centric Thinking
Prepare examples of how you've successfully managed client relationships in the past. Highlight your proactive approach to identifying and meeting client needs, as this is crucial for the role. Think about specific strategies you've implemented to retain clients.
✨Showcase Your Team Spirit
As a Senior Virtual Account Executive, you'll be part of a team. Be ready to discuss how you've supported colleagues in their development and contributed to a positive team environment. Share instances where collaboration led to successful outcomes.
✨Familiarise Yourself with Acturis
If you have experience using Acturis, be sure to mention it during the interview. If not, take some time to learn about the platform and its functionalities. Demonstrating your willingness to adapt and learn new tools can set you apart from other candidates.