Customer Relations Administrator in London

Customer Relations Administrator in London

London Full-Time 24000 - 33600 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Coordinate training resources and support delivery for a leading automotive client.
  • Company: Join one of the UK's top training providers with over 30 years of experience.
  • Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
  • Why this job: Be a key player in delivering impactful training programmes for a global brand.
  • Qualifications: Strong Microsoft Office skills, especially Excel, and excellent organisational abilities.
  • Other info: Dynamic role with a focus on teamwork and communication.

The predicted salary is between 24000 - 33600 £ per year.

Location: Hybrid (minimum 2 days per week in Reading)

Salary: £24,000

Travel: Must drive and have access to a car (no public transport access)

FIND is partnering with one of the UK's largest and most established training providers, an Ofsted Grade 2 organisation with over 30 years' experience, supporting 7,000+ apprentices nationwide.

This role sits within a high-profile account, working on behalf of the organisation's largest automotive client, a globally recognised automotive brand operating worldwide.

The Role

You will support the smooth delivery of training programmes by coordinating resources, managing orders, and acting as a key point of contact for trainers, suppliers, and stakeholders.

Key Responsibilities

  • Support the Resource Lead with scheduling and coordination
  • Act as the first point of contact for trainers and associates
  • Raise purchase orders and manage academy consumables and stock
  • Coordinate central resources, including virtual classroom licences
  • Maintain supplier portals and manage workbook orders
  • Produce utilisation and stock reports, including monthly stock takes

Skills & Experience

  • Strong Microsoft Office skills, particularly Excel
  • Excellent numeracy and organisational skills
  • Commercial awareness with the ability to identify cost savings
  • Confident communicator with a proactive, flexible approach
  • Highly organised with the ability to prioritise and meet deadlines

Customer Relations Administrator in London employer: Find Recruitment Group LTD

As a Customer Relations Administrator with one of the UK's leading training providers, you will thrive in a dynamic and supportive work environment that values employee growth and development. With a strong emphasis on collaboration and innovation, this hybrid role offers the unique opportunity to engage with a globally recognised automotive brand while enjoying the flexibility of working from home and the office in Reading. The company fosters a culture of excellence, providing comprehensive training and resources to ensure your success and career advancement.
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Contact Detail:

Find Recruitment Group LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Relations Administrator in London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those connected to the automotive sector. A friendly chat can lead to opportunities you might not find on job boards.

✨Tip Number 2

Prepare for interviews by researching the company and its training programmes. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.

✨Tip Number 3

Practice your communication skills! As a Customer Relations Administrator, being a confident communicator is key. Try mock interviews with friends or family to get comfortable.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Customer Relations Administrator in London

Microsoft Office
Excel
Numeracy Skills
Organisational Skills
Commercial Awareness
Communication Skills
Proactive Approach
Flexibility
Time Management
Coordination Skills
Resource Management
Reporting Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Relations Administrator role. Highlight your relevant experience and skills, especially in coordination and communication, as these are key for this position.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your organisational skills and any experience you have with managing resources or working with suppliers.

Showcase Your Microsoft Office Skills: Since strong Microsoft Office skills are a must, particularly in Excel, consider including specific examples of how you've used these tools in previous roles. This will show us that you’re ready to hit the ground running!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it, so don’t miss out on this opportunity!

How to prepare for a job interview at Find Recruitment Group LTD

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the Customer Relations Administrator role. Familiarise yourself with the key responsibilities and skills mentioned in the job description, such as scheduling, coordination, and Microsoft Office proficiency. This will help you tailor your answers to show how your experience aligns with what they’re looking for.

✨Show Off Your Communication Skills

As a key point of contact, strong communication is essential. Prepare examples from your past experiences where you effectively communicated with trainers, suppliers, or stakeholders. This will demonstrate your proactive approach and ability to handle various situations confidently.

✨Be Ready to Discuss Organisation

Given the need for excellent organisational skills, think of specific instances where you successfully managed multiple tasks or projects. Highlight how you prioritised your workload and met deadlines, as this will showcase your ability to thrive in a fast-paced environment.

✨Demonstrate Commercial Awareness

The role requires a keen sense of commercial awareness. Be prepared to discuss how you’ve identified cost savings or improved processes in previous roles. This will show that you understand the bigger picture and can contribute to the organisation's goals.

Customer Relations Administrator in London
Find Recruitment Group LTD
Location: London
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