Customer Relations Administrator. Job in Berkshire Education & Training Jobs
Customer Relations Administrator. Job in Berkshire Education & Training Jobs

Customer Relations Administrator. Job in Berkshire Education & Training Jobs

Full-Time 24000 - 33600 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate training resources and support delivery for a leading automotive client.
  • Company: Join one of the UK's top training providers with over 30 years of experience.
  • Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
  • Why this job: Be a key player in delivering impactful training programmes for a global brand.
  • Qualifications: Strong Microsoft Office skills and excellent organisational abilities required.
  • Other info: Dynamic role with a focus on teamwork and communication.

The predicted salary is between 24000 - 33600 Β£ per year.

Location: Hybrid (minimum 2 days per week in Reading)

Salary: Β£24,000

Travel: Must drive and have access to a car (no public transport access)

FIND is partnering with one of the UK's largest and most established training providers, an Ofsted Grade 2 organisation with over 30 years' experience, supporting 7,000+ apprentices nationwide. This role sits within a high-profile account, working on behalf of the organisation's largest automotive client, a globally recognised automotive brand operating worldwide.

The Role

You'll support the smooth delivery of training programmes by coordinating resources, managing orders, and acting as a key point of contact for trainers, suppliers, and stakeholders.

Key Responsibilities

  • Support the Resource Lead with scheduling and coordination
  • Act as the first point of contact for trainers and associates
  • Raise purchase orders and manage academy consumables and stock
  • Coordinate central resources, including virtual classroom licences
  • Maintain supplier portals and manage workbook orders
  • Produce utilisation and stock reports, including monthly stock takes

Skills & Experience

  • Strong Microsoft Office skills, particularly Excel
  • Excellent numeracy and organisational skills
  • Commercial awareness with the ability to identify cost savings
  • Confident communicator with a proactive, flexible approach
  • Highly organised with the ability to prioritise and meet deadlines

Customer Relations Administrator. Job in Berkshire Education & Training Jobs employer: Find Recruitment Group LTD

As a leading training provider with over 30 years of experience, we pride ourselves on fostering a supportive and dynamic work environment that prioritises employee growth and development. Our hybrid working model allows for flexibility while being part of a high-profile account with a globally recognised automotive brand, offering unique opportunities to engage with industry leaders and enhance your professional skills. Join us in Berkshire, where you will be part of a collaborative team dedicated to delivering exceptional training programmes and making a meaningful impact on the lives of apprentices nationwide.
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Contact Detail:

Find Recruitment Group LTD Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Relations Administrator. Job in Berkshire Education & Training Jobs

✨Tip Number 1

Network like a pro! Reach out to people in the education and training sector, especially those connected to the automotive industry. A friendly chat can open doors that a CV just can't.

✨Tip Number 2

Prepare for the interview by researching the company and its training programmes. Show us you know your stuff about their operations and how you can contribute to their success!

✨Tip Number 3

Practice your communication skills! As a Customer Relations Administrator, you'll need to be a confident communicator. Role-play common interview questions with a friend to nail your responses.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Customer Relations Administrator. Job in Berkshire Education & Training Jobs

Microsoft Office Skills
Excel
Numeracy Skills
Organisational Skills
Commercial Awareness
Cost Savings Identification
Communication Skills
Proactive Approach
Flexibility
Time Management
Prioritisation Skills
Deadline Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Customer Relations Administrator role. Highlight your experience with scheduling, coordination, and any relevant skills in Microsoft Office, especially Excel. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your organisational skills and how you can support the smooth delivery of training programmes. Let us know what makes you tick!

Show Off Your Communication Skills: As a key point of contact, strong communication is essential. In your application, give examples of how you've effectively communicated with stakeholders or managed relationships in previous roles. We love a proactive approach!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!

How to prepare for a job interview at Find Recruitment Group LTD

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Customer Relations Administrator. Familiarise yourself with the key tasks like scheduling, managing orders, and being the first point of contact for trainers. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Show Off Your Excel Skills

Since strong Microsoft Office skills, especially in Excel, are crucial for this position, be prepared to discuss your experience with spreadsheets. You might even want to mention specific functions or projects where you've used Excel effectively. This will show that you're ready to hit the ground running.

✨Demonstrate Your Organisational Skills

The job requires excellent organisational abilities, so think of examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to explain how you prioritise your workload and meet deadlines, as this will highlight your suitability for the role.

✨Be a Confident Communicator

As a key point of contact, communication is vital. Practice articulating your thoughts clearly and confidently. You could even prepare a few questions to ask during the interview to show your proactive approach and interest in the company and its operations.

Customer Relations Administrator. Job in Berkshire Education & Training Jobs
Find Recruitment Group LTD
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  • Customer Relations Administrator. Job in Berkshire Education & Training Jobs

    Full-Time
    24000 - 33600 Β£ / year (est.)
  • F

    Find Recruitment Group LTD

    50-100
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