Customer Relations Administrator

Customer Relations Administrator

Full-Time 24000 - 33600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate training resources and support delivery for a leading automotive client.
  • Company: Join a top UK training provider with over 30 years of experience.
  • Benefits: Hybrid work model, competitive salary, and opportunities for growth.
  • Why this job: Be the key contact in a dynamic role that supports real-world training programmes.
  • Qualifications: Strong Microsoft Office skills, especially Excel, and excellent organisational abilities.
  • Other info: Ideal for those who thrive in a fast-paced, collaborative environment.

The predicted salary is between 24000 - 33600 £ per year.

Location: Hybrid (minimum 2 days per week in Reading)

Salary: £24,000

Travel: Must drive and have access to a car (no public transport access)

FIND is partnering with one of the UK's largest and most established training providers, an Ofsted Grade 2 organisation with over 30 years' experience, supporting 7,000+ apprentices nationwide. This role sits within a high-profile account, working on behalf of the organisation's largest automotive client, a globally recognised automotive brand operating worldwide.

The Role

You will support the smooth delivery of training programmes by coordinating resources, managing orders, and acting as a key point of contact for trainers, suppliers, and stakeholders.

Key Responsibilities

  • Support the Resource Lead with scheduling and coordination
  • Act as the first point of contact for trainers and associates
  • Raise purchase orders and manage academy consumables and stock
  • Coordinate central resources, including virtual classroom licences
  • Maintain supplier portals and manage workbook orders
  • Produce utilisation and stock reports, including monthly stock takes

Skills & Experience

  • Strong Microsoft Office skills, particularly Excel
  • Excellent numeracy and organisational skills
  • Commercial awareness with the ability to identify cost savings
  • Confident communicator with a proactive, flexible approach
  • Highly organised with the ability to prioritise and meet deadlines

Customer Relations Administrator employer: Find Recruitment Group LTD

As a Customer Relations Administrator with one of the UK's leading training providers, you will thrive in a dynamic and supportive work environment that values employee development and collaboration. With a strong focus on delivering high-quality training programmes for a globally recognised automotive brand, you'll benefit from a culture that encourages innovation and offers opportunities for professional growth. The hybrid working model allows for flexibility while being part of a team dedicated to making a meaningful impact in the lives of apprentices across the nation.
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Contact Detail:

Find Recruitment Group LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Relations Administrator

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those connected to the automotive sector. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Prepare for interviews by researching the company and its training programmes. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.

✨Tip Number 3

Practice your communication skills! As a Customer Relations Administrator, being a confident communicator is key. Try mock interviews with friends or family to get comfortable.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Customer Relations Administrator

Microsoft Office
Excel
Numeracy Skills
Organisational Skills
Commercial Awareness
Cost Savings Identification
Communication Skills
Proactive Approach
Flexibility
Time Management
Prioritisation Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Relations Administrator role. Highlight your relevant experience and skills, especially in coordination and communication, to show us you’re the perfect fit for our team.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about this role and how your background aligns with our needs. Keep it engaging and personal – we want to get to know you!

Show Off Your Skills: Don’t forget to showcase your Microsoft Office skills, particularly Excel. If you have examples of how you've used these skills in previous roles, share them with us to demonstrate your expertise.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!

How to prepare for a job interview at Find Recruitment Group LTD

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the Customer Relations Administrator role. Familiarise yourself with the key responsibilities and skills mentioned in the job description, especially around scheduling, coordination, and communication. This will help you tailor your answers to show how you fit perfectly into their needs.

✨Show Off Your Excel Skills

Since strong Microsoft Office skills, particularly in Excel, are crucial for this role, be prepared to discuss your experience with spreadsheets. Bring examples of how you've used Excel in previous roles to manage data or reports. If possible, practice explaining these examples clearly and confidently.

✨Demonstrate Your Organisational Skills

The ability to stay organised and prioritise tasks is key for this position. Think of specific instances where you've successfully managed multiple tasks or projects. Be ready to share these stories during the interview to illustrate your organisational prowess.

✨Be Proactive and Engaging

As a confident communicator, it's important to engage with your interviewers. Prepare some thoughtful questions about the company and the role to show your interest. This not only demonstrates your proactive approach but also helps you assess if the company is the right fit for you.

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