At a Glance
- Tasks: Manage and grow customer accounts in the EdTech sector, driving engagement and retention.
- Company: Dynamic EdTech company focused on improving education outcomes.
- Benefits: Competitive salary, hybrid working, and a four-day work week.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real difference in education while building strong relationships with schools.
- Qualifications: Experience in account management and strong communication skills required.
We are looking for a motivated, commercially minded and experienced Account Manager to manage and grow a portfolio of customer accounts across Schools and MATs in the UK. You'll work cross functionally with teams such as Product, Marketing, Finance and Operations to deliver a strong customer experience and drive retention and growth.
Key Responsibilities:
- Manage customer relationships to drive retention, engagement and expansion across accounts
- Build strong, trusted relationships with key stakeholders including c-suite and SLT
- Develop a deep understanding of each customer's priorities, challenges and success criteria
- Collaborate with internal teams to improve customer experience and outcomes
- Share customer insights to support product and business strategy
- Lead renewal conversations, including pricing, negotiation and terms
- Monitor account performance, identifying risks and growth opportunities
Requirements:
- Experience in account management or customer success/sales role
- Strong track record identifying upsell and cross selling opportunities
- Knowledge of the K-12, early years education space
- Strong communication skills, able to explain complex solutions clearly and foster long lasting relationships
- Commercially aware with confidence in driving revenue outcomes
- Organised and comfortable managing multiple priorities (CRM experience preferred)
- Collaborative, proactive and results-focused
Bonus:
- Interest in education and improving outcomes
- Previous teaching experience
For more information please reach out to (url removed).
Account Manager - EdTech employer: Find Recruitment Group LTD
As an Account Manager in the EdTech sector, you will thrive in a dynamic and supportive work environment that champions innovation and collaboration. With a hybrid working model and a four-day work week, we prioritise work-life balance while offering ample opportunities for professional growth and development. Join us in London to make a meaningful impact on education, working alongside passionate colleagues dedicated to enhancing student outcomes.
Contact Details:
Find Recruitment Group LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - EdTech
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Find Recruitment Group LTD looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Account Manager - EdTech at Find Recruitment Group LTD, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Account Manager - EdTech
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Find Recruitment Group LTD, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Find Recruitment Group LTD and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Find Recruitment Group LTD
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Find Recruitment Group LTD might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Find Recruitment Group LTD.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
