Customer Relationship Management Administrator in Reading
Customer Relationship Management Administrator

Customer Relationship Management Administrator in Reading

Reading Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate training resources and manage orders for a leading automotive client.
  • Company: Join a top UK training provider with over 30 years of experience.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Why this job: Be a key player in delivering impactful training programmes for a global brand.
  • Qualifications: Strong Microsoft Office skills, especially Excel, and excellent organisational abilities.
  • Other info: Dynamic role with a focus on teamwork and communication.

The predicted salary is between 30000 - 42000 £ per year.

Location: Hybrid (minimum 2 days per week in Reading)

Travel: Must drive and have access to a car (no public transport access)

FIND is partnering with one of the UK's largest and most established training providers—an Ofsted Grade 2 organisation with over 30 years' experience, supporting 7,000+ apprentices nationwide.

This role sits within a high-profile account, working on behalf of the organisation's largest automotive client, a globally recognised automotive brand operating worldwide.

The Role

You will support the smooth delivery of training programmes by coordinating resources, managing orders, and acting as a key point of contact for trainers, suppliers, and stakeholders.

Key Responsibilities

  • Support the Resource Lead with scheduling and coordination
  • Act as the first point of contact for trainers and associates
  • Raise purchase orders and manage academy consumables and stock
  • Maintain supplier portals and manage workbook orders
  • Produce utilisation and stock reports, including monthly stock takes

Skills & Experience

  • Strong Microsoft Office skills, particularly Excel
  • Excellent numeracy and organisational skills
  • Commercial awareness with the ability to identify cost savings
  • Confident communicator with a proactive, flexible approach
  • Highly organised with the ability to prioritise and meet deadlines

Customer Relationship Management Administrator in Reading employer: FIND | Creating Futures

As a leading training provider with over 30 years of experience, we pride ourselves on fostering a supportive and dynamic work environment that prioritises employee growth and development. Our hybrid working model allows for flexibility while being part of a high-profile account with a globally recognised automotive brand, offering unique opportunities to engage with industry leaders and enhance your professional skills. Join us in Reading, where you will be part of a collaborative team dedicated to delivering exceptional training programmes and making a meaningful impact on the lives of our apprentices.
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Contact Detail:

FIND | Creating Futures Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Relationship Management Administrator in Reading

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those connected to the automotive sector. A friendly chat can lead to opportunities you might not find on job boards.

✨Tip Number 2

Prepare for interviews by researching the company and its training programmes. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.

✨Tip Number 3

Practice your communication skills! As a Customer Relationship Management Administrator, being a confident communicator is key. Role-play with a friend or record yourself to improve your delivery.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Customer Relationship Management Administrator in Reading

Microsoft Office
Excel
Numeracy Skills
Organisational Skills
Commercial Awareness
Cost Savings Identification
Communication Skills
Proactive Approach
Flexibility
Time Management
Prioritisation Skills
Stakeholder Management
Resource Coordination

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Relationship Management Administrator role. Highlight your relevant experience and skills, especially those related to scheduling, coordination, and communication. We want to see how you can support our training programmes!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your strong Microsoft Office skills and any experience with managing resources or suppliers. Let us know how you can contribute to our team!

Show Off Your Organisational Skills: In your application, give examples of how you've successfully managed multiple tasks or projects. We love candidates who are highly organised and can prioritise effectively, so don’t hold back on showcasing your abilities!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!

How to prepare for a job interview at FIND | Creating Futures

✨Know Your Stuff

Before the interview, make sure you understand the role of a Customer Relationship Management Administrator. Familiarise yourself with the key responsibilities like scheduling, managing orders, and being the go-to person for trainers and suppliers. This will show that you're genuinely interested and prepared.

✨Show Off Your Excel Skills

Since strong Microsoft Office skills, especially in Excel, are crucial for this role, be ready to discuss your experience with spreadsheets. Maybe even prepare a few examples of how you've used Excel to manage data or improve processes in previous roles.

✨Demonstrate Your Organisational Skills

This job requires excellent organisational abilities. Think of specific instances where you've successfully managed multiple tasks or projects at once. Be prepared to share these examples during the interview to illustrate your capability to prioritise and meet deadlines.

✨Be a Confident Communicator

As a key point of contact, communication is key. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions and even ask a friend to do a mock interview with you to boost your confidence.

Customer Relationship Management Administrator in Reading
FIND | Creating Futures
Location: Reading

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