Chief Customer Officer in London

Chief Customer Officer in London

London Full-Time 100000 - 150000 £ / year (est.) No working from home possible
FIND | Creating Futures

At a Glance

  • Tasks: Lead and scale commercial customer organisation in banking and financial services.
  • Company: Dynamic tech consulting firm focused on workforce transformation.
  • Benefits: Competitive salary, travel opportunities, and leadership development.
  • Other info: Exciting role with significant growth potential in a fast-paced environment.
  • Why this job: Unlock strategic revenue and make a real impact in global banking.
  • Qualifications: Experience in technology consulting and strong C-suite engagement skills.

The predicted salary is between 100000 - 150000 £ per year.

Location: UK Based | Significant UK travel

An executive commercial leader from a technology consulting, workforce transformation, enterprise learning, hire‑train‑deploy or technology staffing background with deep experience operating within Banking and Financial Services clients.

You've built and grown strategic enterprise accounts, led high‑performing commercial/customer organisations and are comfortable operating at C‑suite level within sophisticated global banking environments.

This is not a traditional sales leadership role. The business already has deep relationships across global banking clients and now requires a commercially elite operator capable of unlocking significantly greater strategic revenue from existing enterprise accounts.

The organisation delivers technology training, workforce transformation, digital capability, early careers programmes and consulting‑style solutions into some of the world's largest financial institutions.

The successful individual will lead and scale the commercial customer organisation responsible for:

  • Strategic

Chief Customer Officer in London employer: FIND | Creating Futures

As a leading technology consulting firm, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. With a strong focus on professional development and growth opportunities, particularly in the banking and financial services sector, we offer a unique environment where innovative ideas are encouraged and rewarded. Our UK-based team enjoys significant travel opportunities, allowing for meaningful engagement with some of the world's largest financial institutions, making this an exceptional place for those looking to make a substantial impact in their careers.

FIND | Creating Futures

Contact Details:

FIND | Creating Futures Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Chief Customer Officer in London

Tip Number 1

Network like a pro! Reach out to your connections in the banking and financial services sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Chief Customer Officer role.

Tip Number 2

Prepare for those interviews by researching the company’s existing relationships with global banking clients. We want you to showcase how your experience can unlock strategic revenue from these accounts. Be ready to discuss specific strategies you've implemented in the past!

Tip Number 3

Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you note. It keeps you on their radar and shows your enthusiasm for the role. We believe this small gesture can make a big difference.

Tip Number 4

Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it gives us a chance to see your application in the best light possible. Let’s get you that dream job!

We think you need these skills to ace Chief Customer Officer in London

Commercial Leadership
Strategic Account Management
C-suite Engagement
Banking and Financial Services Expertise
Workforce Transformation
Technology Consulting
Customer Relationship Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the role of Chief Customer Officer. Highlight your experience in technology consulting and your success with enterprise accounts, especially in the banking sector. We want to see how you've led high-performing teams and unlocked revenue!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your journey in commercial leadership and how you’ve built relationships at the C-suite level. Be sure to connect your past experiences with what we’re looking for in this role.

Showcase Relevant Achievements:Don’t just list your responsibilities; showcase your achievements! Use metrics and specific examples to demonstrate how you’ve driven growth and transformation in previous roles. We love numbers that tell a story!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at FIND | Creating Futures

Know Your Stuff

Make sure you’re well-versed in the latest trends and challenges within the Banking and Financial Services sector. Brush up on your knowledge of technology consulting and workforce transformation, as these will be key topics during your interview.

Showcase Your Strategic Mindset

Prepare to discuss specific examples where you've unlocked revenue from existing accounts. Think about how you’ve built relationships at the C-suite level and be ready to share your strategies for scaling commercial customer organisations.

Demonstrate Leadership Skills

This role requires leading high-performing teams, so be prepared to talk about your leadership style. Share stories that highlight your ability to inspire and motivate teams, especially in complex global environments.

Ask Insightful Questions

Prepare thoughtful questions that show your understanding of the company’s current position and future goals. This not only demonstrates your interest but also gives you a chance to assess if the company aligns with your vision for success.