Senior Manager Transaction Monitoring and Fraud

Senior Manager Transaction Monitoring and Fraud

Location: London, England, United Kingdom

Contract: 3 month Fixed Term Contract

Schedule: 3 days a week in the London office / 2 days from home

You will lead a BAU Ops team of transaction monitoring and fraud specialists. You will develop MI metrics for both teams with engineers to assist with tuning and calibration of systems, overseeing analysts’ development and output.

This is a hands‑on, build‑centric role for a leader who enjoys getting stuck in; experience and confidence in leadership, AML and fraud technicalities are key.

Responsibilities

• Rapidly assess and uplift fraud controls by conducting an immediate review of existing monitoring rules, risk thresholds, alert queues, and tooling effectiveness, identifying quick wins and high‑impact gaps within the first weeks.
• Lead day‑one incident management by taking ownership of active fraud investigations, ensuring fast triage, cross‑functional coordination, and clear escalation paths to minimise financial exposure and customer impact.
• Optimize operational performance by streamlining workflows, refining case‑handling procedures, and introducing data‑driven KPIs to improve detection accuracy, reduce false positives, and enhance team productivity.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Quality Assurance and Legal