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- Tasks: Manage client portfolios and ensure top-notch service daily.
- Company: FinCred is a leading independent trade credit insurance specialist in the UK.
- Benefits: Enjoy competitive salary, benefits, and holiday perks.
- Why this job: Join a dynamic team that values relationships and personal growth.
- Qualifications: Experience in trade credit insurance and strong IT skills are preferred.
- Other info: Acrisure promotes a culture of diversity, inclusion, and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
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The job holder will be required to carry out the following duties on a day to day basis. This list is not exhaustive and the job holder may be required to take on additional tasks from time to time, depending on operational needs.
- Management of a portfolio of clients and day-to-day administration of broking accounts as directed by the Managing Director
- Keep the system up to date by uploading and entering client, insurer, policy information and documents in line with our Data Protection and Compliance procedures
- Manage the renewal of existing customers and deliver high client retention rate
- Attend insurer and client meetings and liaise with insurers regarding policies
- Respond to day-to-day queries and requests from clients promptly to ensure first class and effective servicing of the client accounts
- Preparation of marketing material for submissions and placing promptly
- Deliver accurate advice and service to clients and act as a liaison between client and insurer
- Procurement of new business and new client enquiries
- Develop and grow portfolio in line with growth targets
- Ensure all client documentation is provided in line with Policies and Procedures
- Develop and improve knowledge of insurance industry and market changes and trends
- Develop knowledge of regulatory and compliance requirements for the industry
- Develop and maintain existing and new relationships within the market
Requirements:
Qualifications
- Experience in trade credit insurance is desirable
Technical Knowledge
- Knowledge and experience within the insurance industry particularly the trade credit sector
- Strong IT and Microsoft Office skills
Skills/Other
- Excellent written and verbal communication skills;
- The ability to build, manage and develop relationships;
- Numerical skills;
- Business and commercial awareness;
- The ability to plan and manage your time and to work on a number of projects concurrently;
- Strong problem-solving and analytical skills;
- The ability to work well in a team;
- Enthusiastic and confident;
- A flexible approach to work;
- An understanding of client confidentiality and how to be discreet;
- Administrative and IT skills;
- MS Teams call with Acrisure Talent Acquisition Partner
- Interview with hiring manager
- Interview with Senior Manager
What\’s in it for you?
- Competitive salary, benefits and holiday
About Us
FinCred is one of the UK\’s leading independent specialist trade credit insurance and surety bonding specialists. Our dedicated team works tirelessly to provide bespoke domestic and international insurance solutions, operating as an extension of your business, providing the partnership you need to grow.
We don\’t simply take on new clients, we build new lasting relationships.
FinCred is recognised by UK insurers as a specialist broker in trade credit risks. As an insurance intermediary we uphold our duty of care, skill and diligence when acting for our clients. FinCred is the trading name of Financial and Credit Insurance Services Limited, authorised and regulated by the Financial Conduct Authority (FCA).
Acrisure is a fast-growing fintech leader that operates a global insurance broker. The Company has grown from $63 million to $4.3 billion in revenue since 2013 and deploys the best of Human and Artificial Intelligence (AI) at scale to reimagine financial service product distribution. Acrisure employs over 14,000 employees across thirteen countries.
Led by co-founder, Chairman and CEO Greg Williams, Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure\’s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by AI.
Acrisure prides itself in achieving greatness through its people. We are a flat structure organisation that see the person behind the position. It\’s up to you to shape your career but we provide you with every tool that we can to help you get there.
We believe teams and solutions are made stronger through different perspectives, which is why we\’re committed to a culture of equality, diversity and inclusion.
At Acrisure we are committed to developing our people as we believe that investing in our employees is critical not only for their individual success but the success of the organisation. Through The Acrisure Academy (our learning system) we offer a variety of tailored courses and learning programs to enhance your skills and foster a culture of innovation. Additionally, we also offer ongoing professional development resources, coaching, and mentoring … by growing our people, we grow our business!
We are not partnering with agencies on any roles unless specified by the Talent Acquisition Team. Please do not send any unsolicited emails or InMail\’s with resumes/CV\’s as they will not be accepted or credited.
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Client Handler employer: FinCred - Acrisure
Contact Detail:
FinCred - Acrisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Handler
✨Tip Number 1
Familiarise yourself with the trade credit insurance sector. Understanding the nuances of this industry will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the insurance industry, especially those involved in trade credit. Attend relevant events or join online forums to build connections that could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare for your interviews by practising common questions related to client management and relationship building. Think of specific examples from your past experiences that showcase your skills in these areas.
✨Tip Number 4
Research FinCred and Acrisure thoroughly. Understand their values, culture, and recent developments in the company. This knowledge will help you tailor your responses during interviews and show that you're a good fit for their team.
We think you need these skills to ace Client Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the insurance industry, particularly in trade credit. Use specific examples that demonstrate your skills in client management and administration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Client Handler role at FinCred. Mention how your background aligns with their needs, especially your ability to manage client relationships and your understanding of compliance procedures.
Highlight Communication Skills: Since excellent written and verbal communication skills are crucial for this role, provide examples in your application that illustrate your ability to communicate effectively with clients and insurers.
Showcase Problem-Solving Abilities: In your application, include instances where you've successfully resolved client issues or improved processes. This will demonstrate your analytical skills and ability to handle challenges in a fast-paced environment.
How to prepare for a job interview at FinCred - Acrisure
✨Know Your Portfolio Management
Familiarise yourself with the basics of managing a client portfolio. Be prepared to discuss how you would handle day-to-day administration and renewals, as well as your strategies for maintaining high client retention rates.
✨Demonstrate Compliance Knowledge
Understand the importance of data protection and compliance in the insurance industry. Be ready to explain how you would ensure that client and policy information is handled according to regulations.
✨Showcase Communication Skills
Since the role involves liaising with clients and insurers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in resolving queries or issues.
✨Research the Company and Industry
Before the interview, take time to learn about FinCred and Acrisure, as well as current trends in the trade credit insurance sector. This will help you ask informed questions and demonstrate your genuine interest in the role.
