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- Tasks: Design and develop innovative ServiceNow solutions for ITSM and CSM.
- Company: Join a leading IT consulting firm with a family-oriented culture.
- Benefits: Structured career growth, training opportunities, and hybrid work model.
- Why this job: Make an impact on global projects while enhancing your tech skills.
- Qualifications: Experience in ServiceNow, CSM, ITSM, and strong scripting skills required.
- Other info: Diverse and inclusive workplace with opportunities for travel.
The predicted salary is between 43200 - 72000 £ per year.
Fincons Group is an IT business consulting company that has been designing the digital future of leading companies on international markets for over 40 years, offering forward-looking cutting-edge solutions and technologies. Fincons is a multinational with 2,500 people and several offices worldwide (in Italy, Switzerland, Germany, France, the United Kingdom, Belgium, the USA and India) and, at the same time, a Family Company where the founders play a strategic role with commitment and passion.
We are looking for:
Senior CSM ServiceNow DeveloperFor an international project, we are seeking talented ServiceNow Developers/Experts with strong hands-on experience in Customer Service Management (CSM) and IT Service Management (ITSM). The resource will be responsible for designing, developing, and maintaining ServiceNow solutions focused on the ITSM and CSM modules. The role also includes integrating ServiceNow with other systems using REST/SOAP APIs and MID servers.
Skills and Qualifications- Solid experience as a ServiceNow Developer
- Strong expertise in CSM and ITSM modules
- Excellent knowledge of ServiceNow scripting (JavaScript), SQL, HTML, CSS
- Strong understanding of ITIL processes
- Excellent command of the English language (B2)
- A structured career path designed to enhance and grow your skills
- Access to company training and certification programs
- Access to corporate benefits
Work Location: Hybrid – London (UK). Availability for business travel is required. The position is open to candidates of all genders. Applications from individuals belonging to Protected Categories (with disability percentage above 46%) will also be considered.
Senior CSM ServiceNow Developer in London employer: Fincons Group
Contact Detail:
Fincons Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CSM ServiceNow Developer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your ServiceNow projects. This gives potential employers a tangible look at what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to CSM and ITSM. We recommend doing mock interviews with friends or using online platforms to get comfortable discussing your experience and technical skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior CSM ServiceNow Developer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior CSM ServiceNow Developer role. Highlight your experience with CSM and ITSM modules, and don’t forget to showcase your scripting skills in JavaScript, SQL, HTML, and CSS. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can contribute to our projects. Be sure to mention any relevant experience with integrating ServiceNow using REST/SOAP APIs, as that’s a big plus for us.
Showcase Your ITIL Knowledge: Since a strong understanding of ITIL processes is essential, make sure to highlight any relevant certifications or experiences in your application. We love candidates who can demonstrate their knowledge and how it applies to real-world scenarios!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Fincons Group
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge, especially around CSM and ITSM modules. Be ready to discuss specific projects you've worked on and how you've used JavaScript, SQL, HTML, and CSS in your previous roles.
✨Understand ITIL Processes
Since a strong understanding of ITIL processes is crucial for this role, take some time to review the key concepts. Be prepared to explain how you've applied these processes in your past work and how they can benefit Fincons' clients.
✨Showcase Your Integration Skills
Highlight your experience with integrating ServiceNow using REST/SOAP APIs and MID servers. Bring examples of challenges you've faced during integrations and how you overcame them to demonstrate your problem-solving skills.
✨Practice Your English
As the role requires an excellent command of English, practice speaking about your technical experiences in English. This will help you communicate clearly during the interview and show that you're comfortable discussing complex topics in the language.