Hospitality Shift Leader & Service Coach

Hospitality Shift Leader & Service Coach

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
FinCh

At a Glance

  • Tasks: Lead shifts, train staff, and ensure guests have an amazing dining experience.
  • Company: Join Finch, a vibrant pub known for its exceptional service.
  • Benefits: Enjoy free meals, discounts at all Young's pubs, and clear career pathways.
  • Other info: Dynamic pub atmosphere with opportunities for personal and professional growth.
  • Why this job: Be part of a fun team and make a real difference in hospitality.
  • Qualifications: Passion for hospitality and commitment to service excellence.

The predicted salary is between 25000 - 30000 £ per year.

Finch is seeking a Supervisor to provide exceptional customer service and foster team development in a vibrant pub atmosphere. The role involves training staff, leading shifts, and ensuring a successful dining experience for guests.

We offer a range of benefits including career pathways, free meals, and discounts in all Young's pubs. If you are passionate about hospitality and have a commitment to service excellence, we'd love to hear from you!

Hospitality Shift Leader & Service Coach employer: FinCh

Finch is an excellent employer that prioritises employee growth and development within a dynamic pub environment. With a strong focus on fostering a supportive work culture, we offer career pathways, free meals, and discounts across all Young's pubs, making it a rewarding place for those passionate about hospitality and service excellence.

FinCh

Contact Details:

FinCh Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospitality Shift Leader & Service Coach

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like FinCh. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to FinCh

Don't be shy about reaching out to FinCh directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Hospitality Shift Leader & Service Coach

Communication Skills
Attention to Detail
Time Management
Adaptability
Teamwork
Customer Service
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about FinCh and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at FinCh

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!