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For Companies At a Glance
- Tasks: Lead operational excellence initiatives and improve processes across the business.
- Company: PE-backed mid-market services firm focused on innovation.
- Benefits: Competitive contract rate, flexible working arrangements, and impactful projects.
- Why this job: Make a real difference by optimising operations and driving change.
- Qualifications: Experience in management consulting or operational roles, with strong analytical skills.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A PE backed, mid-market, services business requires an interim Operational Excellence Lead / Strategy Consultant to undertake the following critical position.
Job Specification
- Work alongside departmental heads across the business to map end‐to‐end processes such as customer onboarding, product/services/tech installation, invoicing, and supplier management.
- Diagnose operational bottlenecks, control gaps and failure points using data, stakeholder interviews.
- Design and document future‐state processes, KPIs and controls, applying consulting‐grade methods (Lean, Six Sigma, process mapping, RACI) in a pragmatic, business‐friendly way.
- Build business cases for proposed changes, quantifying impact on cost, service levels, SLAs, customer satisfaction, and present recommendations to ExCo and PE.
- Plan the implementation of agreed initiatives.
Person Specification
- Background in top‐tier management consulting with a focus on operations improvement or senior operational experience in a business services company.
- Strong preference for prior experience of services businesses where products, technology, or services are installed for clients or on client sites.
- Proven track record of hands‐on process improvement across multiple functions, ideally in process intensive environments.
- Strong analytical and problem‐solving skills.
- Credible and collaborative with operational leaders: comfortable spending time on the floor and influencing without direct line authority.
- Practical change management skills and able to create clear process documentation and plans.
Seniority level: Mid‐Senior level
Employment type: Contract
Job function: Finance
Industries: Venture Capital and Private Equity Principals
Operational Excellence Lead in London employer: Finatal
Contact Detail:
Finatal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Excellence Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that Operational Excellence Lead role.
✨Tip Number 2
Prepare for interviews by practising common questions related to operational excellence and process improvement. We suggest using the STAR method to structure your answers, showcasing your hands-on experience and analytical skills.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out to companies you admire, even if they’re not advertising roles. Show them how your background in management consulting and operations improvement can add value to their team.
✨Tip Number 4
Finally, apply through our website! We’ve got loads of resources to help you stand out, and we’re always on the lookout for talent that fits the bill. Let’s get you that dream job together!
We think you need these skills to ace Operational Excellence Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Operational Excellence Lead. Highlight your experience in process improvement and any consulting methods you've used, like Lean or Six Sigma. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've tackled operational challenges in the past and how you can bring that expertise to us.
Showcase Your Analytical Skills: Since this role requires strong analytical abilities, make sure to include examples of how you've used data to diagnose issues and improve processes. We love seeing numbers and results, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Finatal
✨Know Your Processes Inside Out
Make sure you’re well-versed in the end-to-end processes relevant to the role. Brush up on customer onboarding, invoicing, and supplier management. Being able to discuss these processes confidently will show that you understand the operational landscape.
✨Showcase Your Analytical Skills
Prepare to demonstrate your problem-solving abilities with real examples. Think of specific instances where you've diagnosed operational bottlenecks or implemented process improvements. Use data to back up your claims and highlight the impact of your actions.
✨Familiarise Yourself with Consulting Methods
Since the role requires knowledge of Lean, Six Sigma, and process mapping, make sure you can speak about these methodologies. Be ready to explain how you’ve applied them in a pragmatic way in previous roles, especially in service-oriented environments.
✨Engage with Stakeholders
Demonstrate your ability to collaborate with operational leaders. Prepare to discuss how you’ve influenced change without direct authority. Share examples of how you’ve built relationships and communicated effectively with various stakeholders to drive initiatives forward.
