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- Tasks: Design and build a knowledge base for an innovative AI HR solution.
- Company: Leading gambling and entertainment business undergoing major HR transformation.
- Benefits: Competitive pay of up to £400 per day, flexible contract work.
- Why this job: Join a cutting-edge project and make a real impact in HR operations.
- Qualifications: Experience in HR operations and process analysis is essential.
- Other info: Exciting opportunity for career growth in a dynamic environment.
Finatal is working with a leading gambling and entertainment business that is undergoing a major HR transformation programme. As part of their journey, they are preparing to deploy an Agentic AI solution that will provide employees with self-service HR support within the next 12 months. To make this vision a reality, they are seeking a HR-focused Operations Analyst to join on an initial 6-month contract. The core output of this role is to design and build a knowledge base that will fuel the AI platform.
Responsibilities
- Map HR processes and systems across the employee lifecycle (onboarding, payroll, talent mobility, offboarding, etc.)
- Conduct gap analysis to identify inefficiencies and opportunities for optimization.
- Develop clear process documentation, playbooks, and knowledge assets to support the implementation of an AI solution.
- Collaborate with HR Operations teams and cross-functional stakeholders globally.
- Monitor progress against project milestones and ensure alignment with governance and change management protocols.
- Gather feedback from HR teams and users to inform continuous improvement.
- Support training and change management initiatives to embed new ways of working.
Ideal Candidate / Qualifications
- Strong experience as an Operations or Process Analyst within HR, shared services, or people operations (Essential).
- Skilled in process mapping tools (e.g. Lucidchart) and documentation platforms (e.g. Confluence, Notion).
- Demonstrated ability to simplify and streamline processes for impact and efficiency.
- Experience working in complex, matrixed, highly regulated or professional services organisations.
- Excellent stakeholder management and communication skills.
- Familiarity with HR systems (Workday, SuccessFactors, or similar) beneficial but this is not a systems admin or technical BA role.
- Experience supporting projects or transformations across the employee lifecycle is advantageous.
This is an exciting opportunity to be at the cutting edge of AI deployment!
HR Operations Analyst in London employer: Finatal
Contact Detail:
Finatal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile is up-to-date and showcases your skills as an Operations Analyst. Engage with relevant content and connect with industry leaders to increase your visibility.
✨Tip Number 3
Prepare for interviews by researching the company and its HR transformation goals. Be ready to discuss how your experience aligns with their needs, especially around process mapping and optimisation.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting roles, and applying directly can give you a better chance of standing out. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace HR Operations Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the HR Operations Analyst role. Highlight your experience with process mapping and any relevant tools you've used, like Lucidchart or Confluence. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background makes you a perfect fit. Don't forget to mention your experience in HR transformations and stakeholder management – we love that stuff!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements rather than just duties. Did you streamline a process that saved time or improved efficiency? We want to hear about it! Numbers and results can really make your application stand out.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Finatal
✨Know Your HR Processes
Make sure you brush up on the key HR processes mentioned in the job description, like onboarding and payroll. Being able to discuss these confidently will show that you understand the employee lifecycle and can contribute to the transformation programme.
✨Familiarise Yourself with Tools
Since the role requires skills in process mapping tools like Lucidchart and documentation platforms such as Confluence or Notion, it’s a good idea to get hands-on experience with these tools. Even if you're not an expert, being able to talk about how you've used them in the past will impress your interviewers.
✨Prepare for Stakeholder Management Questions
Given the importance of collaboration in this role, think of examples where you've successfully managed stakeholders or communicated effectively across teams. Be ready to share specific instances that highlight your communication skills and ability to work in complex environments.
✨Show Enthusiasm for AI Solutions
This position is at the forefront of deploying an AI solution, so express your excitement about technology in HR. Discuss any relevant experiences or knowledge you have about AI in HR settings, and how you see it transforming the employee experience.
