At a Glance
- Tasks: Lead customer success for strategic financial services clients and drive SaaS implementations.
- Company: Finastra, a leader in financial technology with a focus on innovation.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to driving customer value and success.
- Why this job: Make a real impact by transforming customer experiences in corporate lending.
- Qualifications: Experience in customer success and strong communication skills required.
The predicted salary is between 60000 - 75000 £ per year.
Finastra is seeking a Customer Success Director – Corporate Lending to lead outcomes for a portfolio of strategic financial services customers, leveraging Loan IQ, Trade, and Corporate Channels. You will drive adoption, value realization, and renewals, develop Customer Success Plans, monitor health and risk, and coordinate with Sales, Product, Engineering, Support and Professional Services to deliver transformational SaaS implementations and cloud migrations.
We think you need these skills to ace Strategic Customer Success Director, Corporate Lending
Customer Success Management
SaaS Implementations
Cloud Migrations
Portfolio Management
Value Realisation
Risk Monitoring
Cross-Functional Coordination
