At a Glance
- Tasks: Lead transformation initiatives to enhance customer journeys in the fintech sector.
- Company: Finastra, a leading fintech company focused on innovation.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to modernising the lending business.
- Why this job: Make a real difference in customer experience and drive impactful change.
- Qualifications: Proven leadership skills and experience in managing complex transformations.
Finastra is seeking a highly driven Customer Journey Transformation Program Manager to lead a critical modernisation initiative within the Lending business unit in the UK. You’ll operate across the COO, CPO, CRO and CTO to prepare customers for platform upgrades and migrations, driving adoption, satisfaction and long-term scalability of our fintech platform. The role requires hands-on leadership, the ability to bring structure to complex transformation efforts, and work with internal teams.
Senior Customer Journey Transformation Manager employer: Finastra
Finastra is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for professionals passionate about AI in banking. With a strong commitment to employee growth, you will have access to continuous learning opportunities and the chance to work on cutting-edge projects that shape the future of finance. Located in a vibrant tech hub, our team enjoys a dynamic work environment that encourages creativity and offers unique advantages such as flexible working arrangements and a focus on work-life balance.
