Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive customer engagement and value-selling initiatives to boost revenue.
- Company: Dynamic company focused on innovative solutions in the financial services sector.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
- Why this job: Make a real impact by advising C-level executives and shaping value propositions.
- Qualifications: 10+ years in management consulting or value selling with strong stakeholder management skills.
- Other info: Join a collaborative team and enhance your career in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
The Customer Value Lead will drive incremental ACV through customer engagements, programmatic initiatives and the adoption of value-selling tools. This role requires a deep expertise in consultative/value selling, strong stakeholder management skills, and the ability to effectively engage with C-level executives. The Customer Value Lead will be responsible for partnering with sales teams to shape value propositions, assess customer ROI, and ensure alignment with sales leadership.
Responsibilities & Deliverables:
- Drive effective Customer Value engagements across selected opportunities.
- Create programmatic approaches for value selling at scale.
- Partner with sales teams to engage with customer C-level stakeholders on top opportunities, shaping value propositions and assessing ROI.
- Ensure alignment with Sales MD, Sales Management, and GSC Management.
- Participate in the development of value-selling assets.
- Advise Financial Services executives on the business and financial impact of technology decisions, outlining investment impacts, ROI, and competitive advantages.
- Develop innovative approaches to customer engagement and advisory, differentiating the company in the marketplace and increasing sales effectiveness.
- Create strategic content for senior client executives to drive a value-based approach.
- Conduct bespoke ROI analyses with and for key clients and prospects.
- Create reusable qualitative and quantitative analysis content (tools, messaging).
- Integrate a value focus into the sales process across all designated strategic deals.
- Other duties as assigned.
Key Performance Indicators (KPIs):
- Revenue impacted by the Value Selling team
- Pipeline impacted by the Value Selling team
- Total number of high-impact engagements
Required Skills and Experience:
- 10+ years of Management consulting and/or value selling experience
- 5+ years’ experience in complex sales cycles and C-level engagement
- Strong stakeholder management skills to drive adoption, change management, and cross-functional alignment.
- Deep expertise in consultative/value selling and its evolution.
- Senior executive management and interaction skills, including coaching value leads.
- Assertiveness and leadership to drive a vision and elevate value selling practices.
- Expertise in consultative/value selling for complex enterprise sales cycles.
- Effectiveness in engaging with C-level decision-makers.
- Ability to manage multiple stakeholders and address complex problems
- In-depth knowledge of client businesses, challenges, and opportunities, and the ability to position solutions.
- Deep product and industry knowledge, including market trends and competitive intelligence.
- Exceptional written, verbal, and interpersonal communication skills.
- Executive-level communication and presentation skills.
- Proven ability to articulate value propositions and quantify ROI.
- Proficiency with Microsoft Office.
- Proven record of matching customer needs with solutions.
- Responsiveness, reliability, and results orientation.
- Business-level fluency in spoken and written English.
- Knowledge of the financial services industry.
Education:
- Bachelor’s degree or equivalent experience.
Physical Demands:
- Ability to receive, express, or exchange detailed information through oral and written communication.
- Ability to see and operate a computer.
Work Environment:
- Work is performed in a general office or virtual environment.
- Some travel is required.
Customer Value Lead in London employer: Finastra
Contact Detail:
Finastra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Value Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with C-level engagements. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for those interviews by practising your value propositions. Think about how you can articulate ROI and the impact of technology decisions. We want you to shine when discussing how you can drive customer value!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. Use our website to find roles that excite you and match your skills in consultative/value selling.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. Share any additional thoughts on how you can contribute to their value-selling initiatives—it shows your enthusiasm and commitment.
We think you need these skills to ace Customer Value Lead in London
Some tips for your application 🫡
Show Your Value Selling Expertise: Make sure to highlight your experience in consultative and value selling. We want to see how you've driven customer engagement and shaped value propositions in your previous roles. Use specific examples to demonstrate your impact!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing candidates who take the extra step to connect their background with what we’re looking for.
Engage with C-Level Insights: Since this role involves engaging with C-level executives, share any relevant experiences where you’ve successfully communicated with senior stakeholders. We’re keen to know how you’ve influenced decision-making at high levels!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Finastra
✨Know Your Value Selling Inside Out
Make sure you brush up on your consultative and value selling techniques. Be ready to discuss how you've successfully driven customer engagement and ROI in past roles. Prepare specific examples that showcase your expertise in shaping value propositions and engaging with C-level executives.
✨Research the Company and Its Clients
Dive deep into the company’s background, its products, and the financial services industry. Understand their client base and the challenges they face. This will help you tailor your responses and demonstrate how your skills can directly address their needs during the interview.
✨Prepare for Stakeholder Management Questions
Expect questions about managing multiple stakeholders and driving cross-functional alignment. Think of scenarios where you’ve successfully navigated complex sales cycles or led change management initiatives. Highlight your assertiveness and leadership skills in these situations.
✨Showcase Your Communication Skills
Since this role involves engaging with senior executives, practice articulating your thoughts clearly and confidently. Prepare to present a mock value proposition or ROI analysis during the interview. This will not only demonstrate your communication prowess but also your ability to quantify value effectively.
