At a Glance
- Tasks: Lead customer value initiatives and engage with C-level stakeholders to drive impactful sales.
- Company: Join Finastra, a global leader in open finance software solutions.
- Benefits: Enjoy hybrid working, well-being support, and career development opportunities.
- Other info: Be part of a diverse team committed to doing good while achieving great results.
- Why this job: Make a difference in financial inclusion while shaping innovative customer engagement strategies.
- Qualifications: 10+ years in management consulting or value selling, with strong stakeholder management skills.
The predicted salary is between 54000 - 84000 £ per year.
Overview
Join to apply for the Customer Value Lead, Lending role at Finastra.
At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world\'s top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.
Responsibilities & Deliverables
- Drive effective Customer Value engagements across selected opportunities.
- Create programmatic approaches for value selling at scale.
- Partner with sales teams to engage with customer C-level stakeholders on top opportunities, shaping value propositions and assessing ROI.
- Ensure alignment with Sales MD, Sales Management, and GSC Management.
- Participate in the development of value-selling assets.
- Advise Financial Services executives on the business and financial impact of technology decisions, outlining investment impacts, ROI, and competitive advantages.
- Develop innovative approaches to customer engagement and advisory, differentiating the company in the marketplace and increasing sales effectiveness.
- Create strategic content for senior client executives to drive a value-based approach.
- Conduct bespoke ROI analyses with and for key clients and prospects.
- Create reusable qualitative and quantitative analysis content (tools, messaging).
- Integrate a value focus into the sales process across all designated strategic deals.
- Other duties as assigned.
Key Performance Indicators (KPIs)
- Revenue impacted by the Value Selling team
- Pipeline impacted by the Value Selling team
- Total number of high-impact engagements
Required Skills And Experience
- 10+ years of Management consulting and/or value selling experience
- 5+ years’ experience in complex sales cycles and C-level engagement
- Strong stakeholder management skills to drive adoption, change management, and cross-functional alignment.
- Deep expertise in consultative/value selling and its evolution.
- Senior executive management and interaction skills, including coaching value leads.
- Assertiveness and leadership to drive a vision and elevate value selling practices.
- Expertise in consultative/value selling for complex enterprise sales cycles.
- Effectiveness in engaging with C-level decision-makers.
- Ability to manage multiple stakeholders and address complex problems
- In-depth knowledge of client businesses, challenges, and opportunities, and the ability to position solutions.
- Deep product and industry knowledge, including market trends and competitive intelligence.
- Exceptional written, verbal, and interpersonal communication skills.
- Executive-level communication and presentation skills.
- Proven ability to articulate value propositions and quantify ROI.
- Proficiency with Microsoft Office.
- Proven record of matching customer needs with solutions.
- Responsiveness, reliability, and results orientation.
- Business-level fluency in spoken and written English.
- Knowledge of the financial services industry.
Education
- Bachelor’s degree or equivalent experience.
Physical Demands
- Ability to receive, express, or exchange detailed information through oral and written communication.
- Ability to see and operate a computer.
Work Environment
- Work is performed in a general office or virtual environment.
- Some travel is required.
Benefits
- Flexibility: Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
- Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited coaching via our coaching app, and access to Gather Groups for support.
- Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
- ESG: Paid time off for volunteering and donation matching.
- DEI: Participation in multiple DE&I groups (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
- Career Development: Online learning and accredited courses through our Skills & Career Navigator tool.
- Recognition: Finastra Celebrates and regular employee surveys to shape Finastra and foster a culture of engagement.
- Specific benefits may vary by location.
At Finastra, we value diverse backgrounds and experiences and are committed to creating an inclusive environment for everyone.
Customer Value Lead, Lending in City of London employer: Finastra
Finastra is an exceptional employer that champions a culture of inclusivity and innovation, making it an ideal place for professionals seeking to make a meaningful impact in the financial services sector. With flexible hybrid working arrangements, comprehensive well-being support, and robust career development opportunities, employees are empowered to thrive both personally and professionally. Join us in a vibrant environment where diverse perspectives are celebrated, and your contributions can drive significant change in the world of finance.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Value Lead, Lending in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way, especially when it comes to roles like Customer Value Lead.
✨Tip Number 2
Prepare for those interviews by researching Finastra's values and recent projects. Show us that you understand our mission to boost financial inclusion and how your experience aligns with our goals. Tailor your responses to highlight your consultative selling skills!
✨Tip Number 3
Practice your pitch! You’ll need to articulate value propositions clearly, so rehearse how you’d present your past successes in driving customer engagement and ROI. We want to see your assertiveness and leadership shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our vibrant team at Finastra.
We think you need these skills to ace Customer Value Lead, Lending in City of London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Value Lead role. Highlight your experience in value selling and complex sales cycles, as well as your ability to engage with C-level stakeholders. We want to see how your skills align with what we’re looking for!
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to quantify your success, especially in driving revenue or improving customer engagement. This will help us see the value you can bring to Finastra.
Be Authentic:Let your personality shine through in your application. We appreciate diverse perspectives and want to get a sense of who you are beyond your professional experience. Share your passion for financial services and how you can contribute to our mission of boosting financial inclusion.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Finastra
✨Know Your Value Proposition
Before the interview, take time to clearly articulate your value proposition. Think about how your experience in management consulting and value selling aligns with the role. Be ready to discuss specific examples of how you've driven customer value and ROI in previous positions.
✨Research Finastra's Offerings
Dive deep into Finastra's products and services, especially in Lending and other financial solutions. Understanding their market position and recent developments will help you engage meaningfully with interviewers and demonstrate your genuine interest in the company.
✨Prepare for C-Level Engagement Scenarios
Since the role involves engaging with C-level stakeholders, prepare for scenarios where you might need to advise on technology decisions or outline investment impacts. Practise articulating complex ideas simply and effectively, as this will showcase your consultative skills.
✨Showcase Stakeholder Management Skills
Be ready to discuss your experience managing multiple stakeholders and driving cross-functional alignment. Use specific examples to illustrate how you've navigated complex problems and led teams towards successful outcomes, as this is crucial for the Customer Value Lead role.
