The Financial Ombudsman Service in Edinburgh is seeking an experienced Operational People Manager to lead a large team of Investigators. You will coach and develop staff, drive performance improvements, and ensure fair, timely and high-quality outcomes for customers in a changing environment.
This is a permanent, full-time role with a hybrid working pattern, reporting to the Ombudsman Leader. You will shape team engagement, manage performance, and align objectives with our mission to deliver
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Investigation Team Leader employer: financialombudsman
The Financial Ombudsman Service is an exceptional employer, offering a dynamic and supportive work environment in the heart of London Docklands. With a strong commitment to employee wellbeing, professional growth, and a collaborative culture, we empower our team members to thrive both personally and professionally. Our hybrid working model allows for flexibility while ensuring that you remain engaged with a diverse and inclusive team dedicated to making a meaningful impact in the financial services sector.
