At a Glance
- Tasks: Lead multi-channel communications and manage day-to-day newsroom activities for Airwallex's EMEA business.
- Company: Join a fast-growing fintech company valued at US$8 billion, empowering global businesses.
- Benefits: Competitive salary, diverse team, and opportunities for professional growth in a dynamic environment.
- Other info: Work with innovative teams and enjoy a collaborative culture focused on growth and learning.
- Why this job: Make a real impact by shaping the narrative of a leading global payments platform.
- Qualifications: 8+ years in communications, ideally in fintech, with strong writing and project management skills.
The predicted salary is between 81000 - 99000 £ per year.
Airwallex is the only unified payments and financial platform for global businesses.
Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe.
Valued at US$8 billion and backed by world-leading investors including T.
Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future.
If you’re ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership.
You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles.
You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You’re humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end‑to‑end.
You use AI to work smarter and solve problems faster.
Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking.
If that sounds like you, let’s build what’s next.
About the Team
At Airwallex, our mission is to empower businesses of all sizes to operate anywhere, anytime.
Our Communications team is at the heart of telling the Airwallex story—driving awareness, building reputation, and supporting commercial growth across the EMEA region.
We work cross‑functionally and globally, ensuring our messaging is unified, impactful, and tailored to each market we serve.
What You'll Do
Responsibilities
- Work with the Director of Communications for EMEA to lead and implement multi‑channel communications for Airwallex’s EMEA business, encompassing key company announcements, product launches, and major corporate milestones.
- Manage day‑to‑day newsroom activities: respond to inbound media inquiries, monitor industry news and trends, and proactively identify opportunities to insert Airwallex into the narrative.
- Strategically identify and pursue opportunities to increase the external presence of our executives, positioning them as thought leaders in key industry forums, including traditional and emerging media platforms, podcasts, speaking opportunities, and owned/social content.
- Prepare executives thoroughly for public engagements, ensuring consistent and impactful messaging.
- Oversee the development of compelling content, ensuring a unified corporate messaging strategy across all key company initiatives.
- Partner with commercial, product, marketing, and legal teams to craft communications and content strategies across channels, including media, podcasts, speaking opportunities, and owned/social content.
- Supervise agency relationships, provide guidance, and optimize output.
- Support internal communications programs such as Regional All‑Hands to build a positive workplace environment while aligning with external messaging and strategy.
- (Bonus) Bring experience working in Holland, France, Germany, or the Middle East, and/or fluency in additional European languages.
Who You Are
- 8+ years of communications experience, ideally in fintech, financial services, or a fast‑paced technology environment.
- Proven track record of building and executing effective communications campaigns to promote product launches and customer wins.
- Exceptional written and verbal communication skills.
- Technical aptitude; you’re technologically savvy and can quickly get up to speed on modern tech stacks.
- Ability to manage complex projects, multiple stakeholders, and competing priorities across time zones.
- Direct experience and working relationships with journalists, producers, and editors.
- Comfort with ambiguity and the ability to problem solve, test and learn. The resilience to try and try again.
- Comfortable in a fast‑paced environment and able to reprioritize and quickly change gears.
Preferred qualifications
- Experience working in or with Holland, France, Germany, or the Middle East.
- Fluency in additional European languages.
- Experience managing agency relationships across multiple markets.
- Familiarity with analytics and measurement tools to assess communication effectiveness.
- Experience in crisis communications and reputation management.
This description reflects both Airwallex’s specific needs and best practices from leading fintechs, emphasizing multi‑market communications, executive profiling, agency management, and adaptability in a high‑growth, international environment.
Applicant Safety Policy: Fraud and Third‑Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i. e. passport), or any form of payment during the application or interview process.
All official communication will come from an @airwallex. com email address.
Please apply only through careers. airwallex. com or our official Linked In page.
Airwallex does not accept unsolicited resumes from search firms/recruiters.
Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).
Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer.
We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent.
We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions.
If you have a disability or special need that requires accommodation, please let us know.
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Senior Manager, Communications, EMEA Airwallex Job listing employer: Financialnarrative
Citi is an exceptional employer that offers a dynamic and inclusive work environment, where employees are empowered to grow their careers while making a meaningful impact in the community. With a strong focus on professional development, employees have access to extensive training and mentorship opportunities, particularly in the fast-paced Corporate Banking sector. Located in major financial hubs like New York, San Francisco, and London, Citi provides a unique advantage of being at the forefront of global finance, fostering collaboration and innovation among a diverse team of over 230,000 dedicated professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Communications, EMEA Airwallex Job listing
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Financialnarrative and show them what you can bring to the table.
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Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Financialnarrative are looking for.
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✨Attend Industry Events
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We think you need these skills to ace Senior Manager, Communications, EMEA Airwallex Job listing
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Financialnarrative. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
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How to prepare for a job interview at Financialnarrative
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✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Financialnarrative, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
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As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
