At a Glance
- Tasks: Shape and amplify the voice of the CEO through strategic storytelling and digital communications.
- Company: Join Visa, a global leader in payments technology, making an impact worldwide.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with senior leaders in a dynamic, fast-paced environment.
- Why this job: Be at the forefront of executive communications, influencing leadership narratives that matter.
- Qualifications: Extensive experience in executive communications and exceptional writing skills required.
The predicted salary is between 100000 - 150000 £ per year.
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
The Senior Director, Executive Communications is responsible for shaping, protecting and amplifying the voice of the CEO and senior leadership across Europe. This role sits at the intersection of strategy, storytelling, employee engagement and digital communications, translating enterprise priorities into clear, compelling narratives that drive alignment, trust and performance. The role is both strategic and highly operational, owning end‑to‑end delivery of executive communications, from narrative development and drafting through to digital execution, sequencing and distribution.
Key Responsibilities- CEO and Executive Narrative Leadership: Set and steward the CEO and enterprise narrative, ensuring clarity, consistency and relevance across all channels and moments that matter. Draft and edit high‑stakes communications on behalf of the CEO and ELT, including organisational announcements, leadership notes, speeches, town halls, blogs and event messaging. Act as a trusted advisor to senior leaders, providing counsel on tone, timing, positioning and stakeholder impact.
- Employee Communications and Engagement: Lead enterprise‑wide employee communications, translating strategy, transformation and performance into messages that resonate with colleagues. Own leadership‑led employee moments such as town halls, leadership updates and milestone communications, ensuring they are engaging, data‑driven and authentic. Partner closely with People, Strategy and Leadership teams to reinforce culture, purpose and change.
- Digital and Channel Excellence: Drive a digital‑first approach to executive and employee communications, using platforms such as Engage, intranet, video and social to extend reach and relevance. Modernise executive communications through smart use of visuals, links, data, multimedia and new formats, ensuring content is concise, scannable and shareable. Ensure messages are adapted appropriately for different channels while maintaining a single narrative spine.
- Integrated Planning and Execution: Own the end‑to‑end communications flow for executive and enterprise priorities, including sequencing, timing and coordination across internal, external and digital channels. Work seamlessly with Corporate, Product and Market Communications teams to ensure alignment and avoid fragmentation. Partner with global counterparts to localise and execute global narratives effectively in Europe.
- Judgement and Quality Control: Act as a final editorial gatekeeper for executive communications, ensuring accuracy, consistency and readiness before distribution. Manage sensitive, confidential communications with discretion and sound judgement. Anticipate reputational risk and advise on mitigation through proactive messaging.
- Global Executive/Enterprise Communications
- Corporate Communications, Employee Engagement and Digital teams
- People, Marketing, Strategy and Legal partners
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Qualifications- Extensive experience in executive, employee or enterprise communications within a complex, matrixed organization.
- Exceptional writing and editing skills, with the ability to shift seamlessly between strategic narrative and sharp, concise execution.
- Strong understanding of digital communications and channel strategy, with a track record of modernizing leadership communications.
- High emotional intelligence and confidence operating with senior leaders.
- Proven ability to manage multiple high‑stakes workstreams under pressure without losing quality or judgement.
Senior Director, Executive Communications Visa Job listing employer: Financialnarrative
Visa is an exceptional employer that empowers its employees to make a significant impact on a global scale, particularly in the dynamic field of payments technology. With a strong commitment to employee growth and engagement, Visa fosters a collaborative work culture that values innovation and inclusivity, offering unique opportunities for professional development and meaningful contributions to communities worldwide. Located in Europe, this role provides the chance to shape executive communications at a leading multinational company, ensuring your work resonates across diverse audiences and drives organisational success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Director, Executive Communications Visa Job listing
✨Tip Number 1
Network like a pro! Reach out to current or former Visa employees on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Visa's recent initiatives and communications strategies. We want to show that we’re not just interested in the role, but also in how we can contribute to their mission.
✨Tip Number 3
Practice your storytelling skills! As a Senior Director, you'll need to convey complex ideas clearly. We should be ready to share examples of how we've shaped narratives in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Visa team.
We think you need these skills to ace Senior Director, Executive Communications Visa Job listing
Some tips for your application 🫡
Craft Your Narrative:Just like in the role, your application should tell a compelling story about you. Highlight your experience in executive communications and how you've shaped narratives in previous roles. Make sure it’s clear, concise, and resonates with what we’re looking for!
Showcase Your Skills:We want to see your exceptional writing and editing skills shine through. Use your application to demonstrate your ability to switch between strategic thinking and sharp execution. Don’t forget to include examples of how you've modernised communications in the past!
Be Authentic:Authenticity is key! We value genuine voices that reflect our culture and purpose. Let your personality come through in your application, and don’t shy away from sharing your passion for employee engagement and storytelling.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Financialnarrative
✨Know Your Narrative
Before the interview, make sure you understand Visa's mission and values. Be ready to discuss how your experience aligns with their focus on storytelling and employee engagement. Prepare examples of how you've shaped narratives in previous roles.
✨Showcase Your Writing Skills
Since this role heavily relies on exceptional writing and editing skills, bring samples of your work that demonstrate your ability to craft clear and compelling communications. Be prepared to discuss your writing process and how you adapt your style for different audiences.
✨Understand Digital Communications
Familiarise yourself with the latest trends in digital communications. Be ready to discuss how you've used various platforms to enhance executive communications in the past. Highlight any experience you have with modernising communication strategies.
✨Demonstrate Emotional Intelligence
This role requires high emotional intelligence, especially when working with senior leaders. Think of examples where you've successfully navigated sensitive situations or provided counsel to executives. Show that you can handle high-stakes communications with discretion and sound judgement.
