Internal Communications Coordinator - Build IC Function in London

Internal Communications Coordinator - Build IC Function in London

London Full-Time 35000 - 45000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Create engaging internal communications and manage projects from start to finish.
  • Company: Join Citco, a global leader in fund services with a collaborative team.
  • Benefits: Opportunity to shape internal communications and grow your career.
  • Other info: Supportive environment with leads who value your ideas and growth.
  • Why this job: Be part of building an impactful internal communications function from the ground up.
  • Qualifications: 2+ years in internal communications and strong project coordination skills.

The predicted salary is between 35000 - 45000 £ per year.

Our small internal communications team is helping shape how Citco's people connect, engage and deliver world‑class fund services. We focus not just on reaching our people, but on making a measurable difference to what they know, feel and do. It's early days for IC here; a rare chance to help build something from the ground up for an established global leader.

As our internal communications coordinator, you'll help create and deliver communications that make a difference. From divisional newsletters to change campaigns, you'll help turn complex information into clear, engaging content that lands. Working closely with your two IC leads, you'll run projects end‑to‑end while helping establish the processes and measurement that will make us better.

What you'll do:

  • Own regular internal content – from newsletters to video scripts
  • Plan and coordinate campaign delivery – from timeline management to stakeholder updates
  • Help build and maintain our content calendars, file systems and project documentation
  • Turn stakeholder input into clear, compelling stories
  • Support measurement of both reach and impact – showing how our work makes a difference

What you bring:

  • 2+ years in internal communications (in‑house or agency)
  • A track record of making complex information clear and engaging
  • Strong project coordination skills (you know how to keep work moving)
  • Proficiency with Microsoft 365 tools
  • Experience in a corporate environment

What you'll find here:

  • A team that thinks before it acts – prioritising outcomes, not just outputs
  • The chance to help grow an IC function for a global financial services leader
  • Two leads who'll support your growth and value your ideas as we build together

Internal Communications Coordinator - Build IC Function in London employer: Financialnarrative

At Citco, we pride ourselves on being an excellent employer, offering a unique opportunity for our Internal Communications Coordinator to shape and grow our internal communications function within a supportive and collaborative team. With a focus on employee engagement and development, we provide a dynamic work culture that values innovative ideas and measurable impact, all while being part of a globally recognised leader in financial services. Join us to not only advance your career but also to make a meaningful difference in how our people connect and communicate.

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Contact Details:

Financialnarrative Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Internal Communications Coordinator - Build IC Function in London

Tip Number 1

Network like a pro! Reach out to current employees at Citco on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Internal Communications Coordinator role.

Tip Number 2

Showcase your skills in action! If you’ve got examples of newsletters, campaigns, or projects you've worked on, bring them along to interviews. It’s all about demonstrating how you can turn complex info into engaging content.

Tip Number 3

Prepare for those tricky questions! Think about how you would measure the impact of your communications. Be ready to discuss specific metrics or outcomes from your previous roles that highlight your effectiveness.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at Citco.

We think you need these skills to ace Internal Communications Coordinator - Build IC Function in London

Internal Communications
Content Creation
Project Coordination
Stakeholder Management
Microsoft 365 Proficiency
Campaign Planning
Measurement and Evaluation

Some tips for your application 🫡

Show Your Passion for Internal Comms:When writing your application, let your enthusiasm for internal communications shine through. We want to see how you can help shape the way people connect and engage within the company. Share examples of how you've made a difference in previous roles!

Be Clear and Concise:Remember, clarity is key! Use straightforward language to convey your ideas and experiences. We appreciate applicants who can turn complex information into engaging content, so show us you can do just that in your application.

Highlight Your Project Coordination Skills:Since this role involves managing projects from start to finish, make sure to highlight your project coordination skills. Share specific examples of how you've kept projects on track and delivered results, as this will resonate with us.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!

How to prepare for a job interview at Financialnarrative

Know Your Audience

Before the interview, take some time to research Citco and their internal communications approach. Understand their values and how they engage with their employees. This will help you tailor your responses and show that you're genuinely interested in contributing to their mission.

Showcase Your Storytelling Skills

Since the role involves turning complex information into clear content, prepare examples of how you've done this in the past. Bring along samples of newsletters or campaigns you've worked on, and be ready to discuss the impact they had on engagement.

Demonstrate Project Coordination Expertise

Be prepared to talk about your project management experience. Highlight specific tools and methods you’ve used to keep projects on track, such as timelines and stakeholder updates. This will show that you can handle the end-to-end project management aspect of the role.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that reflect your interest in building the internal communications function. Inquire about their current challenges or what success looks like for them in this role. This shows that you’re thinking ahead and are eager to contribute.