At a Glance
- Tasks: Shape and amplify the voice of the CEO across Europe through strategic storytelling.
- Company: Join Visa, a global leader in payments technology, making a real impact.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with senior leaders in a dynamic, fast-paced environment.
- Why this job: Be at the forefront of executive communications and drive meaningful change.
- Qualifications: Extensive experience in executive communications and exceptional writing skills required.
The predicted salary is between 80000 - 100000 £ per year.
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
The Senior Director, Executive Communications is responsible for shaping, protecting and amplifying the voice of the CEO and senior leadership across Europe. This role sits at the intersection of strategy, storytelling, employee engagement and digital communications, translating enterprise priorities into clear, compelling narratives that drive alignment, trust and performance. The role is both strategic and highly operational, owning end‑to‑end delivery of executive communications, from narrative development and drafting through to digital execution, sequencing and distribution.
Key Responsibilities- CEO and Executive Narrative Leadership: Set and steward the CEO and enterprise narrative, ensuring clarity, consistency and relevance across all channels and moments that matter. Draft and edit high‑stakes communications on behalf of the CEO and ELT, including organisational announcements, leadership notes, speeches, town halls, blogs and event messaging. Act as a trusted advisor to senior leaders, providing counsel on tone, timing, positioning and stakeholder impact.
- Employee Communications and Engagement: Lead enterprise‑wide employee communications, translating strategy, transformation and performance into messages that resonate with colleagues. Own leadership‑led employee moments such as town halls, leadership updates and milestone communications, ensuring they are engaging, data‑driven and authentic. Partner closely with People, Strategy and Leadership teams to reinforce culture, purpose and change.
- Digital and Channel Excellence: Drive a digital‑first approach to executive and employee communications, using platforms such as Engage, intranet, video and social to extend reach and relevance. Modernise executive communications through smart use of visuals, links, data, multimedia and new formats, ensuring content is concise, scannable and shareable. Ensure messages are adapted appropriately for different channels while maintaining a single narrative spine.
- Integrated Planning and Execution: Own the end‑to‑end communications flow for executive and enterprise priorities, including sequencing, timing and coordination across internal, external and digital channels. Work seamlessly with Corporate, Product and Market Communications teams to ensure alignment and avoid fragmentation. Partner with global counterparts to localise and execute global narratives effectively in Europe.
- Judgement and Quality Control: Act as a final editorial gatekeeper for executive communications, ensuring accuracy, consistency and readiness before distribution. Manage sensitive, confidential communications with discretion and sound judgement. Anticipate reputational risk and advise on mitigation through proactive messaging.
- Global Executive/Enterprise Communications
- Corporate Communications, Employee Engagement and Digital teams
- People, Marketing, Strategy and Legal partners
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Qualifications- Extensive experience in executive, employee or enterprise communications within a complex, matrixed organization.
- Exceptional writing and editing skills, with the ability to shift seamlessly between strategic narrative and sharp, concise execution.
- Strong understanding of digital communications and channel strategy, with a track record of modernizing leadership communications.
- High emotional intelligence and confidence operating with senior leaders.
- Proven ability to manage multiple high‑stakes workstreams under pressure without losing quality or judgement.
Executive Communications Director, Europe employer: Financialnarrative
Visa is an exceptional employer that empowers its employees to make a significant impact on a global scale. With a strong focus on professional growth, a collaborative work culture, and a commitment to diversity and inclusion, Visa offers unique opportunities for career advancement in the dynamic field of executive communications. Located in Europe, this role allows you to engage with senior leadership while driving meaningful narratives that resonate across the organisation and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Executive Communications Director, Europe
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, especially those who work at Visa or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the company’s recent projects and initiatives. This shows you’re genuinely interested and helps you tailor your responses to align with Visa's mission and values.
✨Tip Number 3
Practice your storytelling skills! As an Executive Communications Director, you'll need to convey messages clearly and compellingly. Use mock interviews to refine your narrative style and get feedback from friends or mentors.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Visa team.
We think you need these skills to ace Executive Communications Director, Europe
Some tips for your application 🫡
Craft Your Narrative:Just like in the role, your application should tell a compelling story about you. Highlight your experience in executive communications and how it aligns with Visa's mission. Make sure to weave in examples that showcase your strategic thinking and storytelling skills.
Be Authentic:We want to see the real you! Use your application to express your personality and passion for communications. Don’t just list your qualifications; share what drives you and how you can contribute to shaping the voice of Visa’s leadership.
Tailor Your Application:Make sure your application is tailored specifically for this role. Refer to the key responsibilities and qualifications mentioned in the job description, and demonstrate how your skills and experiences make you the perfect fit for the Executive Communications Director position.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Financialnarrative
✨Know Your Narrative
Before the interview, make sure you understand Visa's mission and how the role of Executive Communications Director fits into that. Be ready to discuss how you can shape and amplify the CEO's voice while aligning with the company's values. This shows you're not just interested in the job, but also in the impact you can make.
✨Showcase Your Writing Skills
Since this role heavily relies on exceptional writing and editing skills, prepare samples of your previous work that demonstrate your ability to craft compelling narratives. Be ready to discuss your process for developing high-stakes communications and how you ensure clarity and consistency across different channels.
✨Engage with Digital Strategies
Familiarise yourself with modern digital communication tools and strategies. Be prepared to share examples of how you've successfully used digital platforms to enhance executive communications. Highlight any experience you have with multimedia content, as this is crucial for modernising leadership communications.
✨Demonstrate Emotional Intelligence
This role requires a high level of emotional intelligence, especially when advising senior leaders. Think of examples where you've navigated sensitive situations or provided counsel on tone and positioning. Showing that you can handle high-pressure scenarios with confidence will set you apart from other candidates.
