At a Glance
- Tasks: Support sales teams and deliver exceptional customer service in a dynamic advertising environment.
- Company: Join the Financial Times, a leading global news organisation with a collaborative culture.
- Benefits: Hybrid working model, flexible hours, and opportunities for personal growth.
- Other info: Embrace innovation and enjoy a supportive workplace focused on diversity.
- Why this job: Make an impact in media sales while connecting with diverse experts.
- Qualifications: Strong communication skills and a passion for advertising are essential.
The predicted salary is between 500 - 1500 £ per month.
About Us
The Financial Times is one of the world's leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you're given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you'll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you'll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT.
Our Commitment to Diversity, Equity and Inclusion
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
The Role
We are looking for a proactive and customer-focused Advertising Client Services Intern to join our Advertising department. This is a hands-on support role that serves as a vital link between our internal sales teams and external advertising clients, helping ensure smooth operations and exceptional service. You'll be working in a dynamic commercial environment, helping to build client relationships and maintain excellence in sales operations and campaign execution.
Please note, the deadline for applications for this position will be Friday 13th February 2026 at 5pm GMT. We will be unable to accept any exceptions nor submission after this deadline.
Key Responsibilities
- Provide administrative and coordination support to a group of salespeople, including the Business Education team, senior customer service executive and third-party sales representatives.
- Be the first point of contact for inbound advertising enquiries, delivering gold-standard customer service.
- Distribute sales materials promptly and accurately across internal and external stakeholders.
- Maintain and update customer data in Salesforce and other internal tools.
- Undertake competitor analysis, lead sourcing and market research to support sales strategy.
- Handle logistics including stationery, business cards, and internal product list collation.
- Build a strong understanding of the FT's advertising products and digital capabilities.
- Collaborate closely with third-party partners to ensure accurate client data and reporting.
Required Skills and Experience
- Excellent interpersonal and communication skills.
- A curiosity and passion for advertising and media sales.
- Strong problem-solving approach with flexibility and initiative.
- Ability to handle multiple priorities in a timely manner.
- Meticulous attention to detail and ability to handle administrative tasks reliably.
- Comfortable learning and using tools like Salesforce and Excel to support reporting and campaign tracking.
- Proactive in self-learning and adapting to new technologies.
Desirable
- Experience or understanding of traditional and digital media platforms.
- Knowledge of AI tools and how they can be applied in advertising workflows.
- Familiarity with creating presentations and marketing collateral.
- Understanding of FT's global positioning and key competitors.
We've embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.
Accessibility
We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email and a member of our team will be happy to help.
Further Information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact.
Interested in the FT but don't see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.
Advertising Client Services Intern in London employer: Financial Times
The Financial Times is an exceptional employer that fosters a warm and collaborative culture, where curiosity and ambitious thinking are not only encouraged but rewarded. As an Advertising Client Services Intern, you will have the opportunity to connect with a diverse community of experts, receive support for your career aspirations, and engage in meaningful work that impacts millions. With a commitment to diversity, equity, and inclusion, the FT provides a supportive environment that values unique perspectives and promotes employee growth through flexible working arrangements and innovative practices.
StudySmarter Expert Advice🤫
We think this is how you could land Advertising Client Services Intern in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Financial Times on LinkedIn. Ask them about their experiences and any tips they might have for landing the Advertising Client Services Intern role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by researching the FT's advertising products and digital capabilities. Show your curiosity and passion for advertising during the conversation. The more you know, the better you'll impress the hiring team!
✨Tip Number 3
Practice your communication skills! Since this role involves being the first point of contact for clients, it’s crucial to convey your ideas clearly and confidently. Consider doing mock interviews with friends or using online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on the deadline – you don’t want to miss out on this fantastic opportunity at the FT!
We think you need these skills to ace Advertising Client Services Intern in London
Some tips for your application 🫡
Show Your Curiosity:When writing your application, let your curiosity shine through! Mention specific aspects of advertising and media that excite you, and how you can contribute to the FT's mission. We love seeing candidates who are genuinely interested in what we do.
Tailor Your Application:Make sure to customise your application for the Advertising Client Services Intern role. Highlight relevant skills and experiences that align with the job description. We want to see how you fit into our team and culture!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your strengths and potential.
Apply Through Our Website:Don’t forget to apply through our official website! This ensures your application reaches us directly and is processed smoothly. Plus, it’s the best way to stay updated on your application status.
How to prepare for a job interview at Financial Times
✨Know Your Stuff
Before the interview, dive deep into the Financial Times' advertising products and digital capabilities. Familiarise yourself with their mission and values, as well as recent news articles. This will not only show your genuine interest but also help you connect your skills to their needs.
✨Show Off Your Customer Service Skills
As an Advertising Client Services Intern, you'll be the first point of contact for clients. Prepare examples from your past experiences where you've delivered exceptional customer service or resolved issues effectively. Highlight your proactive approach and problem-solving skills during the interview.
✨Be Ready to Discuss Tools
Since the role involves using Salesforce and Excel, brush up on these tools before your interview. Be prepared to discuss any relevant experience you have with them, or express your eagerness to learn. Mentioning how you can leverage AI tools in advertising workflows could also set you apart.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about the team dynamics, the company's approach to diversity and inclusion, or how they measure success in client services. This shows your curiosity and helps you gauge if the FT is the right fit for you.
