Facilities Manager (Hard Services) London

The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.

At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.

In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.

Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.

Build a newsworthy career at the FT.

Our Commitment to Diversity, Equity and Inclusion

We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

The Role

We are looking for a proactive and technically skilled Facilities Manager (Hard Services) to manage the mechanical, electrical (M&E), and fabric services across Bracken House and our broader UK portfolio. This is a critical role for ensuring service excellence and building safety, compliance, and performance across our estate.

Key Responsibilities

• Oversee the hard services (M&E) and fabric delivery, ensuring contract SLAs and KPIs are met.
• Maintain quality standards across the physical environment.
• Manage the Building Manned Guarding contract, CCTV, and access control systems.
• Schedule and follow up on Fire, General, and L8 Risk Assessments and related actions.
• Oversee statutory and mandatory inspections and ensure full documentation.
• Manage planned and reactive maintenance with principal and specialist contractors.
• Support building-wide activities including evacuations, audits, and scenario testing.
• Review vendor contracts related to MEP quality and compliance.
• Manage budgets for building repairs and small works activities.
• Liaise with internal stakeholders for critical areas such as MERs and SERs.
• Monitor asset condition and drive continuous improvement across FM services.

Required Skills and Experience

• In-depth technical knowledge across key building services (HV, LV, HVAC, fire, BMS, energy systems, etc.).
• Relevant mechanical and/or electrical engineering qualifications.
• Water management (L8) certification.
• Experience as a Senior Authorised Person or Authorising Engineer.
• Strong background in facilities compliance and safe systems of work.
• Skilled in vendor and contractor management.
• Strong communicator, especially when conveying technical issues to non-technical stakeholders.
• Ability to write technical reports and respond to out-of-hours situations.
• Health and Safety qualifications.
• Understanding of IoT and SMART building applications.

What’s in it for You?

Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.

We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.

Accessibility

We are a disability confident employer and Valuable 500 signatory.

Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.

Further Information

At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com.