Business Analyst — KYC Personal
Key Deliverables
- Support analysis, design and delivery of strategic enhancements (including new customer journeys), translating business priorities into clear requirements and user stories.
- Produce outputs including process maps, writing customer communications, managing and tracking incidents etc.
- Work independently with Operations, Technology, Risk and Data teams to define requirements, manage priorities and remove delivery blockers.
- Support activities to identify opportunities to embed PKYC technology capabilities into BAU, improving operational efficiency, customer experience and control effectiveness.
- Own delivery from discovery through implementation, providing proactive stakeholder management without requiring day-to-day direction.
Business Analyst — KYC Personal in London employer: Financial Services
As a Business Analyst at our company, you will thrive in a dynamic and collaborative environment that prioritises innovation and employee development. We offer comprehensive benefits, a strong focus on work-life balance, and ample opportunities for professional growth, all while being part of a team that values your contributions to enhancing customer experiences. Located in a vibrant area, our workplace fosters creativity and teamwork, making it an excellent choice for those seeking meaningful and rewarding employment.
