At a Glance
- Tasks: Lead strategic analysis and enhance Non-Personal journeys for businesses.
- Company: Join a forward-thinking company focused on innovation and improvement.
- Benefits: Enjoy competitive pay, flexible working options, and growth opportunities.
- Other info: Collaborative environment with a focus on technology and automation.
- Why this job: Make a real difference by improving processes and customer experiences.
- Qualifications: Strong analytical skills and experience in process improvement.
The predicted salary is between 51750 - 63250 £ per year.
Key Deliverables
- Lead analysis and implementation of strategic enhancements across the Non-Personal journeys, including Limited Company and Sole Traders.
- Produce outputs including process maps, writing customer communications, managing and tracking incidents etc.
- Support activities to identify, prioritise and deliver process improvements using technology enablers to increase automation and improve customer outcomes, across PKYB Programme and BAU.
- Partner across Operations, Technology, Compliance and Data to support the management of complex deliverables.
- Own end-to-end delivery of analysis, requirements, solution design and implementation, taking accountability for delivery with minimal oversight.
Business Analyst, Business Analysis in London employer: Financial Services
As a Business Analyst at our company, you will thrive in a dynamic and collaborative environment that prioritises innovation and employee development. We offer comprehensive benefits, a strong focus on work-life balance, and ample opportunities for professional growth, all while being part of a team that values your contributions to enhancing customer experiences. Located in a vibrant area, our workplace fosters creativity and teamwork, making it an excellent choice for those seeking meaningful and rewarding employment.
We think you need these skills to ace Business Analyst, Business Analysis in London
Business Analysis
Process Mapping
Customer Communication
Incident Management
Process Improvement
Technology Enablement
Automation
