Business Analyst — KYC Personal
Key Deliverables
- Support analysis, design and delivery of strategic enhancements (including new customer journeys), translating business priorities into clear requirements and user stories.
- Produce outputs including process maps, writing customer communications, managing and tracking incidents etc.
- Work independently with Operations, Technology, Risk and Data teams to define requirements, manage priorities and remove delivery blockers.
- Support activities to identify opportunities to embed PKYC technology capabilities into BAU, improving operational efficiency, customer experience and control effectiveness.
- Own delivery from discovery through implementation, providing proactive stakeholder management without requiring day-to-day direction.
Business Analyst — KYC Personal employer: Financial Services
As a Business Analyst in the Auto-Plausibility team, you will thrive in a dynamic and supportive work environment that values data-driven decision-making and innovation. Our company fosters a culture of continuous improvement, offering ample opportunities for professional growth and development while ensuring a healthy work-life balance. Located in a vibrant area, we provide unique advantages such as access to industry-leading resources and a collaborative atmosphere that encourages creative problem-solving.
