Senior Policy & Insights Manager

FSCS are looking for an experienced Senior Policy & Insights Manager to join our External Affairs team.

The Senior Policy and Insights Manager plays a pivotal role in FSCS's policy, strategic insights and horizon-scanning capability, ensuring the organisation can anticipate, understand and respond effectively to developments across the regulatory, political, economic and financial services landscape.

The role combines policy expertise with strong public affairs awareness, providing insight into the political, regulatory and stakeholder environment to help shape FSCS's strategic positioning and external influence. The role provides expert analysis and evidence-based recommendations that inform strategic decision-making, organisational priorities and FSCS's engagement with key stakeholders.

Key responsibilities include:

• Policy development and delivery: Lead the delivery of FSCS's policy and insights programme and provide expert analysis and thought leadership on regulatory, legislative and policy developments.
• Horizon scanning, strategic insight and sense-making: Lead FSCS's horizon-scanning and strategic insights activities, identifying emerging risks, opportunities and trends across the political, regulatory, economic and market landscape.
• Regulatory relations and external engagement: Build and maintain effective relationships with regulators, government departments, industry bodies and other key stakeholders.
• Leadership and team management: Provide strategic leadership and direction to a multidisciplinary team spanning policy, insights, stakeholder engagement and public affairs.
• Collaboration and organisational impact: Partner across FSCS to ensure policy, insight and external intelligence inform strategic planning, risk management and operational decision-making.

About You

We're looking for someone with the following knowledge, skills and experience:

• Significant experience in policy, regulatory affairs, public policy or a related leadership role within a complex and highly regulated environment.
• Strong understanding of the UK financial services sector, regulatory landscape and policy-making environment.
• Proven ability to analyse and interpret complex regulatory, legislative and policy developments and assess their strategic implications.
• Experience developing policy positions, consultation responses and evidence-based recommendations for senior stakeholders.
• Demonstrable expertise in horizon scanning, strategic insight, foresight and emerging risk identification.
• Strong stakeholder management skills with experience engaging government bodies, regulators and industry stakeholders.
• Experience leading, motivating and developing high-performing teams.
• Excellent written, verbal and influencing skills, with the ability to communicate complex issues clearly and effectively.
• Strong strategic thinking, judgement and decision-making capability.
• Demonstrates proficiency in leveraging technology, automation, data and AI-enabled capabilities.

Experience working within a financial services regulator, financial services organisation, government department, trade association or public body would be advantageous but is not essential.

Successful candidates will also be able to demonstrate behaviours aligned to FSCS's Ways of Working: taking accountability, showing courage, working stronger together, embracing continuous learning and remaining focused on delivering results.

Why Join Us?

Join an organisation with a clear purpose: to support financial stability, giving customers confidence, continuity and compensation when financial services fail.

Here, you'll take real accountability for decisions that make a difference, working with courage and honesty to challenge and improve outcomes. You'll collaborate with talented colleagues to deliver the right solutions at the right time, continually learning as you go.

Together, we stay focused on what success looks like, being accessible, efficient and trusted, while delivering meaningful results that strengthen the UK financial system.

Our Offer

We have invested greatly in a flexible people offer that we're proud of and that supports and promotes diversity, inclusion and overall wellbeing.

Our hybrid policy supports a healthy work-life balance, allowing up to 60% working from home and 40% working from our brand-new office space between Aldgate and Liverpool Street.

Key benefits include:

• Employer pension contributions from 9%-15%, dependent on your contributions and length of service.
• Life assurance, income and critical illness protection.
• Private medical and dental insurance.
• EAP and Virtual GP.
• 26 days' annual leave plus bank holidays and the option to sell 5 or buy up to 9 additional days per annum to suit your lifestyle.
• Enhanced Maternity, Paternity and Adoption leave: 6 months' full pay.
• Additional discounts and options to earn rewards to spend at your choice of retailer.

We want our recruitment process to be accessible and inclusive. Please contact the FSCS People and Talent Team to talk through any reasonable adjustments we may be able to make for you during the recruitment process.

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