At a Glance
- Tasks: Lead complex projects, ensuring timely delivery and high-quality outcomes.
- Company: Join a values-driven organisation focused on fairness and inclusivity.
- Benefits: Flexible working, health plans, gym memberships, and generous holiday entitlement.
- Other info: Diverse and collaborative culture with excellent growth opportunities.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in project management and strong leadership skills required.
The predicted salary is between 59450 - 72262 £ per year.
locations: Remote - London
posted on: Posted 2 Days Ago
time left to apply: End Date: April 13, 2026 (9 days left to apply)
job requisition id: JR-02820
Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply!
Join a team where- Purpose drives everything we do,
- Ambition fuels our growth,
- Trust builds our foundation, and
- Respect shapes our culture.
We’re not just hiring we’re inviting you to build the future with us. If you’re curious, driven, and ready to leave your mark, this is your invitation to make your next move.
Contract: Permanent
Working hours: 35 hours per week is full time. Where possible, we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.
Salary: From £59,450 - £72,262 (dependent on your skills and experience)
Location: London
Reporting to: Head of Portfolio Delivery
By joining our team, you’ll enjoy the best of both worlds’ hybrid working and the collaboration of a great office environment. Our permanent hybrid policy sees us all working at least four days across a fortnight in the office. As well as extensive opportunities for personal and career development.
Purpose of the role:
As a Senior Project Manager, you’ll use your extensive project and change management skills to safely deliver complex and high risk changes across people, process and technology throughout our organisation. You’ll be responsible for working on behalf of senior leaders in the organisation to take projects from proposal through to full delivery of outcomes and enabling the realisation of benefits. You’ll play a pivotal role leading project team to deliver key strategic outcomes on time, within budget whilst maintaining a high level of quality and working within our risk appetite.
What You’ll Do:
- You’ll lead project planning, scheduling, controlling and reporting activities for strategic, high impact, high risk projects.
- Working with sponsors, finance, the PMO and other key stakeholders to develop, gain approval and monitor compelling business cases for your projects, taking swift action where costs, benefits or risk exceeds agreed tolerances.
- You’ll lead projects from end to end, ensuring they are clearly scoped, well governed and delivered on time, to budget and to quality.
- You’ll bring together cross functional teams, proactively manage risks, issues and dependencies, and maintain strong oversight of costs and resources.
- You’ll provide clear, accurate reporting on progress and performance, and use your experience to drive continuous improvement and support the development of junior members of the team.
Minimum Criteria:
- Demonstrable experience of delivering complex, high-risk projects across people, process and technology.
- Extensive experience of applying project management disciplines in a pragmatic and flexible way, including detailed project planning, risk and issue management and maintaining business cases.
- Proven ability to lead and motivate cross-functional project teams.
- Demonstrable experience of effectively managing third party suppliers and delivery partners to ensure contractual performance, quality outcomes and value for money.
- Strong communication and influencing skills with the ability to engage senior stakeholders, secure decisions and clear present complex information in a clear and simple way.
- Experiencing managing multiple concurrent projects with competing priorities.
- A recognised project management qualification such as PRINCE2, MSP, Agile PM, APM or equivalent alongside practical experience of applying these frameworks.
Why You’ll Love Working With Us:
We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here:
- Flexibility: Hybrid or in-office
- Wellbeing: Health plan, gym memberships, mental health support
- Growth: We invest in your future with courses, mentorship, promotions
- Culture: Diverse. Inclusive. Collaborative. Fun.
We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:
- 25 days holiday entitlement, with the option to buy extra or sell days
- Generous pension
- Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave
- Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
- Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others
- Gym membership discounts, and a fully equipped on-site gym open 24/7 in London only
Let’s Make This Easy.
Apply in a few minutes: To apply, please upload a copy of your CV. Applications need to be submitted by 11:59pm on the 13th of April. If your CV demonstrates that you meet the minimum criteria and you’re shortlisted, you’ll be invited to take part in an online assessment from 15th April. The online assessment does not require any preparation and will last no more than 60 minutes.
Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now!
A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.
The Financial Ombudsman is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team. We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.
Don’t miss out be part of the journey and take advantage of this opportunity. Good luck with your application.
Who we are...
With fairness at the heart of everything we do, we embrace difference and treat everyone as equals. We’re a diverse organisation, but something we all share is our values. They’re central to the way we work – and work together. We’re an independent, not-for-profit organisation that sorts out disputes between financial businesses and their customers. We do this by making decisions that are fair – and feel fair to both sides.
The Financial Ombudsman Service is an equal opportunities employer. All applicants will be treated in a fair and equal manner and in accordance with the law, regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation. We’re committed to being a great place to work – attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if we’re diverse and inclusive, we’ll better understand different perspectives, which is fundamental to our job resolving financial complaints.
You can read more about our commitment to diversity and inclusion. We are proud to be a Disability Confident Leader. Disabled applicants who fulfil the minimum criteria for the role will be progressed to the next stage of the process. Do let us know of any reasonable adjustments you need. You will need to demonstrate that you meet the minimum criteria in order to qualify for the Disability Confident scheme.
Senior Project Manager employer: Financial Ombudsman
At the Financial Ombudsman Service, we pride ourselves on being a values-led organisation that fosters a culture of Purpose, Ambition, Respect, and Trust. Our hybrid working model allows for flexibility while maintaining a collaborative office environment in London, complemented by extensive personal and career development opportunities, competitive benefits, and a commitment to diversity and inclusion, making us an exceptional employer for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Project Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the lookout for a Senior Project Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since we value Purpose, Ambition, Respect, and Trust, think about how you can demonstrate these in your responses. Show us how you align with our mission!
✨Tip Number 3
Practice your pitch! Be ready to explain your project management experience clearly and confidently. Highlight your successes in leading complex projects and managing teams. We want to hear how you can bring value to our organisation!
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and it ensures your application gets to the right people. Plus, it shows us you’re genuinely interested in joining our team. So, what are you waiting for?
We think you need these skills to ace Senior Project Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Project Manager role. Highlight your experience with complex projects and any relevant qualifications like PRINCE2 or Agile PM. We want to see how your skills align with our needs!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve led projects to success, managed risks, and delivered results. This helps us see the impact you've made in previous roles.
Be Clear and Concise:When writing your application, keep it clear and concise. Use straightforward language to explain your experience and skills. We appreciate clarity, especially when it comes to complex project management topics!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s quick and easy, and ensures your application gets to the right place. Don’t miss out on this opportunity to join us!
How to prepare for a job interview at Financial Ombudsman
✨Know Your Projects Inside Out
Before the interview, make sure you can discuss your past projects in detail. Be ready to explain how you managed risks, led teams, and delivered outcomes. This will show that you have the hands-on experience they’re looking for.
✨Master the Art of Communication
As a Senior Project Manager, strong communication skills are key. Practice articulating complex information clearly and concisely. Think about how you can engage senior stakeholders and present your ideas effectively during the interview.
✨Showcase Your Leadership Style
Be prepared to discuss your approach to leading cross-functional teams. Share examples of how you've motivated team members and resolved conflicts. This will demonstrate your ability to inspire and manage diverse groups.
✨Align with Their Values
Familiarise yourself with the company’s values of Purpose, Ambition, Respect, and Trust. During the interview, weave these values into your responses to show that you’re not just a fit for the role, but also for their culture.
