At a Glance
- Tasks: Lead and inspire a team of investigators to drive performance and support colleagues.
- Company: Join the Financial Ombudsman Service, a key player in customer advocacy.
- Benefits: Enjoy a competitive salary, extensive benefits, and hybrid working options.
- Other info: Work in a dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real difference by ensuring fair outcomes for customers while developing your leadership skills.
- Qualifications: Experience in people management and a passion for coaching and development.
The predicted salary is between 40000 - 50000 £ per year.
The Financial Ombudsman Service in Manchester is seeking an Operational People Manager to lead a team of 15+ Investigators, drive performance and support colleagues through change.
This role focuses on people management, coaching, and ensuring fair, timely outcomes for customers.
The role offers hybrid working with a requirement to be office-based in Manchester; 35 hours per week, with a competitive salary and extensive benefits package.
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Operations People Leader | Team Performance & Growth in Manchester employer: Financial Ombudsman
The Financial Ombudsman is an excellent employer, offering a supportive work culture that values collaboration and attention to detail. With a focus on employee growth, you will have access to professional development opportunities while enjoying the benefits of hybrid working in the vibrant London Docklands. Join us for a meaningful role where your contributions directly impact customer satisfaction and data protection compliance.
