Lead Digital Product Owner — Hybrid London

Lead Digital Product Owner — Hybrid London

London Temporary 60000 - 80000 £ / year (est.) Home office (partial)
Financial Ombudsman

At a Glance

  • Tasks: Lead the digital product roadmap and enhance customer journeys with innovative solutions.
  • Company: Join the Financial Ombudsman Service, a key player in consumer protection.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real difference by improving digital services for customers in a dynamic environment.
  • Qualifications: Proven experience as a digital product owner and strong collaboration skills.

The predicted salary is between 60000 - 80000 £ per year.

The Financial Ombudsman Service in London is seeking a Digital Product Owner for a fixed-term 12-month contract starting in September. You will lead the roadmap for Ombudsman Connect and the Digital Front Door, working with platform owners and stakeholders to deliver customer-centric digital journeys.

This role requires a proven digital product owner background, strong collaboration across governance bodies and delivery teams, and the ability to operate in a hybrid environment with four days in the office.

Lead Digital Product Owner — Hybrid London employer: Financial Ombudsman

The Financial Ombudsman is an excellent employer, offering a supportive work culture that values collaboration and attention to detail. With a focus on employee growth, you will have access to professional development opportunities while enjoying the benefits of hybrid working in the vibrant London Docklands. Join us for a meaningful role where your contributions directly impact customer satisfaction and data protection compliance.

Financial Ombudsman

Contact Details:

Financial Ombudsman Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lead Digital Product Owner — Hybrid London

Connect with Product Management Communities

Dive into online communities like Product School or Mind the Product. Engage in discussions, share your insights, and ask questions. This can help you build relationships and visibility in the product management scene, plus you might hear about temp roles before they even get posted!

Attend Industry Meetups and Workshops

Check out local meetups or workshops specifically targeted at product management. These gatherings are prime spots to meet hiring managers and fellow practitioners. Plus, they often lead to connections that can help you land temporary roles.

Showcase Your Work with a Portfolio

Even if you're after a temporary gig, having a solid portfolio is key! Include case studies of past projects, highlighting your role and how you drove product success. Use platforms like Behance to display your work visually.

Apply Directly on Company Websites

When you spot a temp role like Lead Digital Product Owner — Hybrid London at Financial Ombudsman, go straight to their website to apply. Direct applications often have a better chance of standing out since they show commitment. It's worth the extra effort, trust us!

We think you need these skills to ace Lead Digital Product Owner — Hybrid London

Digital Product Ownership
Roadmap Development
Customer-Centric Design
Collaboration Skills
Stakeholder Management
Governance Knowledge
Delivery Team Coordination

Some tips for your application 🫡

Show Off Your Product Sense:In product management, we want to see your understanding of user needs and business value. When you're crafting your CV and cover letter, highlight specific products you've worked on, the methodologies you used, and how those experiences shaped your product sense. If you have insights into user journey mapping, competitive analysis, or product lifecycle, make sure to feature them!

Highlight Relevant Experience:For a temporary role, employers often look for candidates who can hit the ground running. Make sure your written application showcases not just your past roles, but also specific outcomes you've driven. Don't shy away from using metrics—how did your contributions impact the product or team? We love when you quantify your achievements!

Be Ready to Adapt:Temporary positions can often lead to quick changes in direction. In your cover letter, convey your adaptability and eagerness to learn. Mention any experiences where you’ve had to pivot or adjust your approach to meet project goals. Talk about how you thrive in dynamic environments—it'll really resonate with us at Financial Ombudsman!

Link to Your Portfolio:If you've worked on product roadmaps, user stories, or any visualisations, link to your portfolio in your application. Even a personal project that demonstrates your skills as a product manager can show your proactive approach. It's a great way for us to see your work in action and understand your style. And remember, apply through our website to make it easier for us to find you!

How to prepare for a job interview at Financial Ombudsman

Show Off Your Product Knowledge

Make sure we can discuss the product lifecycle with confidence! Be ready to showcase your understanding of key concepts in product management, such as roadmap planning and user research. We want to hear about any tools you're familiar with, like JIRA or Trello, as they’re popular in this space!

Agile Mindset is Key

As a temporary role, they'll want us to hit the ground running. Brush up on Agile methodologies and be prepared for scenario-based questions where you might need to demonstrate how you'd handle shifting priorities or tight deadlines. Show that you can think on your feet and adapt quickly!

Bring Your Portfolio of Projects

If you've got any product projects up your sleeve—be it case studies or live examples—bring them along! For a temporary position, they’re going to want to see tangible results from your previous work, so don't hold back on demonstrating how you've made an impact in past roles.

Communicate Clearly and Concisely

They’ll be looking to see how you articulate your ideas, so practice your pitch! Make sure we can summarise complex product requirements into clear, understandable language. Being able to express yourself well is vital in product management, especially in a temporary role where quick collaboration is essential!