At a Glance
- Tasks: Investigate consumer credit disputes and handle a diverse caseload.
- Company: Join the Financial Ombudsman Service, a leader in fair outcomes.
- Benefits: Enjoy a competitive salary, hybrid work, and comprehensive training.
- Other info: Exciting career growth with a supportive team environment.
- Why this job: Make a real difference in people's lives by advocating for fair outcomes.
- Qualifications: Strong analytical skills and a passion for consumer rights.
The predicted salary is between 25650 - 31350 £ per year.
The Financial Ombudsman Service in Coventry is recruiting for an Investigator, Consumer Credit.
This permanent, full-time role (35 hours per week) includes a hybrid pattern with four days in the office per fortnight and an initial six-month academy training period to prepare you for independent casework.
The start date is 2 November 2026, with a London induction week funded by the company.
As an Investigator you will handle a diverse caseload, assess consumer credit disputes, and apply standards
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Consumer Credit Investigator – Fair Outcomes Advocate in Coventry employer: Financial Ombudsman
The Financial Ombudsman is an excellent employer, offering a supportive work culture that values collaboration and attention to detail. With a focus on employee growth, you will have access to professional development opportunities while enjoying the benefits of hybrid working in the vibrant London Docklands. Join us for a meaningful role where your contributions directly impact customer satisfaction and data protection compliance.
