CMDB & Service Catalogue Analyst

CMDB & Service Catalogue Analyst

Full-Time On-site
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The Financial Ombudsman Service is seeking a Configuration and Catalogue Analyst in London. This hybrid role focuses on maintaining the CMDB and Service Catalogue with governance aligned to ITIL best practices.

You will work with technical teams to enhance service information and support audits, reporting, and service improvement. You will contribute to the maturity of ITSM processes, support self-service improvements, and collaborate with stakeholders to ensure accurate configuration data and

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CMDB & Service Catalogue Analyst employer: Financial Ombudsman

The Financial Ombudsman Service is an exceptional employer, offering a dynamic and inclusive work environment in the heart of London Docklands. With a strong commitment to employee wellbeing, professional growth, and a collaborative culture, we empower our team members to thrive while making a meaningful impact in the financial services sector. Our hybrid working model, extensive benefits, and focus on diversity ensure that every employee feels valued and supported in their career journey.

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Contact Details:

Financial Ombudsman Recruitment Team