At a Glance
- Tasks: Lead research projects, analyse data, and improve services through insights.
- Company: The Financial Ombudsman Service, a key player in financial justice.
- Benefits: Hybrid/remote work, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team focused on enhancing financial services.
- Why this job: Make a real difference by driving evidence-based decisions in a vital organisation.
- Qualifications: Experience in social research and excellent communication skills.
The predicted salary is between 51750 - 63250 £ per year.
The Financial Ombudsman Service in London is seeking a Senior Research and Insight Analyst to drive evidence-based decisions through analytics and research.
You will lead a central analytical unit, design and analyse surveys, run focus groups, and apply behavioural insights to improve services.
You will manage end-to-end projects, engage with stakeholders, and help build capability across analytical tools.
A track record in social research and strong communication are essential for success.
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Senior Insight & Research Lead (Hybrid/Remote) employer: Financial Ombudsman Service
Join a dynamic team at the Financial Ombudsman, where our values of Purpose, Ambition, Respect, and Trust create a supportive and inclusive work culture. As a PMO Lead in London, you'll benefit from flexible working arrangements, extensive personal and career development opportunities, and a strong focus on employee wellbeing. With a commitment to diversity and a range of generous benefits, including private medical insurance and gym membership discounts, we invite you to help shape how change is delivered across our organisation.
Contact Details:
Financial Ombudsman Service Recruitment Team
