Remote Insurance Disputes Investigator

Remote Insurance Disputes Investigator

Full-Time 37338 - 44962 Β£ / year (est.) No working from home possible
Financial Ombudsman Service

At a Glance

  • Tasks: Investigate insurance complaints and deliver clear decisions from home.
  • Company: Join the Financial Ombudsman Service, a leader in financial dispute resolution.
  • Benefits: Flexible remote work, training provided, and potential for higher pay after accreditation.
  • Other info: Enjoy a supportive environment with opportunities for career progression.
  • Why this job: Make a real difference by resolving disputes and helping people navigate their insurance issues.
  • Qualifications: Strong insurance knowledge and ability to work independently under deadlines.

The predicted salary is between 37338 - 44962 Β£ per year.

Financial Ombudsman Service is seeking experienced Investigators to join on a contingent, home-based contract in the UK.

You will manage your own caseload, investigate complaints, and deliver decisions with clear reasoning from an early stage.

Role requires strong insurance knowledge and the ability to work independently in a deadlines-driven environment.

Training is provided, with progression to higher day rates after accreditation.

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Remote Insurance Disputes Investigator employer: Financial Ombudsman Service

Join a dynamic team at the Financial Ombudsman, where our values of Purpose, Ambition, Respect, and Trust create a supportive and inclusive work culture. As a PMO Lead in London, you'll benefit from flexible working arrangements, extensive personal and career development opportunities, and a strong focus on employee wellbeing. With a commitment to diversity and a range of generous benefits, including private medical insurance and gym membership discounts, we invite you to help shape how change is delivered across our organisation.

Financial Ombudsman Service

Contact Details:

Financial Ombudsman Service Recruitment Team

We think you need these skills to ace Remote Insurance Disputes Investigator

Insurance Knowledge
Case Management
Complaint Investigation
Decision-Making Skills
Clear Reasoning
Independent Working
Deadline Management