At a Glance
- Tasks: Lead a modern Portfolio Management Office and drive impactful change initiatives.
- Company: Join a dynamic organisation focused on effective change management.
- Benefits: Enjoy flexible working, generous holiday, and comprehensive health benefits.
- Other info: Embrace a culture of diversity and continuous improvement.
- Why this job: Shape the future of project delivery while influencing senior leaders.
- Qualifications: Experience in PMO leadership and strong stakeholder engagement skills.
The predicted salary is between 60045 - 72984 € per year.
Looking for a new challenge? Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply!
Contract: Permanent
Working Hours: 35 hours per week is full time. We are open to part time/flexible working patterns where possible. Please let us know in your application your desired working pattern.
Salary: £60,045 – £72,984 per annum.
Location: London
Reporting To: Head of PMO
Hybrid Working Policy: Our permanent hybrid policy expects colleagues to work at least four days across a fortnight in the office.
About Us: The effective management and delivery of an ambitious portfolio of change is central to our organisational strategy. As PMO Lead you will play a leadership role in shaping and operating a modern Portfolio Management Office that supports projects, programmes and product‑led delivery.
Responsibilities:
- Delivering accurate and insightful reporting across the portfolio of change for Executive and senior governance forums.
- Building strong relationships across the Senior Management group and Executive team to secure the data, insight and engagement needed for effective portfolio oversight.
- Developing and continuously improving approaches to portfolio, programme, project and change management, including benefits tracking, risk management, resource management, governance and assurance.
- Driving consistent adoption of portfolio, programme and project management processes and tools to improve transparency, control and decision support.
- Ensuring governance frameworks are effective, proportionate and responsive to the needs of an expanding portfolio spanning projects, product delivery and continuous improvement.
- Supporting high‑quality decision‑making by identifying delivery risks, dependencies, trends and trade‑offs, and by strengthening proposals ahead of governance discussions.
- Supporting the Head of PMO and Director of Transformation with Executive update and decision‑making forums, continually improving how those forums operate and the value they provide.
- Maintaining an external perspective and applying best practice to strengthen PMO methods, standards and continuous improvement across the portfolio.
Minimum Criteria:
- Significant experience of leading or operating within a Portfolio Management Office or equivalent portfolio‑level delivery function.
- Producing portfolio reporting from multiple sources to provide clear insight for Executive‑level stakeholders and support decision‑making.
- A strong track record of working with and influencing senior leaders and executives across a complex organisation.
- Broad delivery experience across areas such as projects, programmes, products or transformation, with sufficient depth to confidently advise and challenge delivery teams.
- A solid understanding of delivery fundamentals including planning, resourcing, risk and dependency management alongside governance and reporting.
- Supporting senior governance and decision‑making forums in a way that adds value through analysis, judgement, challenge and continuous improvement.
Desirable:
- Applying recognised project, programme and change delivery methodologies such as PRINCE2, MSP, MoP, P3O, PMP or APMP in a pragmatic way.
- Coaching, mentoring and developing colleagues to strengthen project, programme and change delivery capability.
- Improving systems, processes or ways of working to increase consistency, efficiency and control across a portfolio environment.
- Understanding organisational priorities, spotting complexity and interdependencies, and shaping the right portfolio‑level approach across multiple pieces of work.
Why You'll Love Working with Us:
- Flexibility and hybrid working.
- A strong focus on wellbeing and inclusion.
- Investment in learning, development and progression.
Benefits:
- 25 days holiday entitlement, with the option to buy extra or sell days.
- Generous pension.
- Various family‑friendly policies, including enhanced maternity pay, carers and dependants leave.
- Employer provided benefits such as private medical insurance, virtual GP, critical illness cover, life assurance cover, among others.
- Choice of voluntary benefits including technology scheme, cycle‑to‑work scheme, will‑writing service, among others.
- Gym membership discounts and a fully equipped on‑site gym open 24/7 in London only.
Equal Opportunity Employer: The Financial Ombudsman is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team. We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.
Portfolio Management Office Lead employer: Financial Ombudsman Service
At the Financial Ombudsman, we pride ourselves on being an excellent employer, offering a flexible hybrid working environment that prioritises employee wellbeing and inclusion. With a strong commitment to professional development, we provide ample opportunities for growth through investment in learning and progression, alongside a comprehensive benefits package that includes generous holiday entitlement, private medical insurance, and gym membership discounts. Join us in London, where you can make a meaningful impact while enjoying a supportive and dynamic work culture.
Contact Detail:
Financial Ombudsman Service Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Portfolio Management Office Lead
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that PMO Lead role.
✨Tip Number 2
Prepare for those interviews by researching the company and its projects. We want you to show off your knowledge about their portfolio management strategies and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience in leading PMOs and how you’ve influenced senior leaders. We suggest rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Portfolio Management Office Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the PMO Lead role. Highlight your experience in portfolio management and how it aligns with our needs. We want to see how you can bring value to our team!
Showcase Your Leadership Skills:As a PMO Lead, you'll be influencing senior leaders and driving change. Use your application to demonstrate your leadership experience and how you've successfully managed projects or teams in the past. We love seeing real examples!
Be Clear About Your Working Pattern:We’re open to flexible working arrangements, so don’t forget to mention your desired working pattern in your application. This helps us understand how we can accommodate your needs while ensuring a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Financial Ombudsman Service
✨Know Your PMO Fundamentals
Make sure you brush up on your knowledge of portfolio management fundamentals. Be ready to discuss how you've applied methodologies like PRINCE2 or MSP in past roles. This will show that you understand the core principles and can bring valuable insights to the team.
✨Showcase Your Reporting Skills
Prepare examples of how you've produced insightful reporting for senior stakeholders. Highlight specific instances where your reports influenced decision-making. This will demonstrate your ability to provide clarity and support governance discussions effectively.
✨Build Relationships in Advance
If possible, try to connect with current employees or stakeholders before the interview. Understanding their perspectives on the PMO's challenges and successes can give you a leg up. It shows initiative and helps you tailor your responses to what they value.
✨Emphasise Continuous Improvement
Be ready to discuss how you've driven improvements in project or portfolio management processes. Share specific examples of how you've identified inefficiencies and implemented changes that led to better outcomes. This aligns perfectly with the role's focus on enhancing PMO methods.
