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- Tasks: Lead and innovate in platform engineering, driving cloud technology adoption.
- Company: Join the Financial Ombudsman Service, a vital player in UK financial services.
- Benefits: Enjoy flexible working, health plans, gym memberships, and generous holiday entitlement.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in managing platform engineering teams and expertise in cloud technologies required.
- Other info: Diverse, inclusive culture with excellent growth opportunities.
The predicted salary is between 67800 - 81000 £ per year.
Looking for a new challenge? Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply!
Contract: permanent
Working hours: 35 hours per week is full time. Where possible, we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.
Salary: £78,925 - £90,000 depending on experience
Location: London
Reporting to: Head of IT infrastructure
By joining our team, you will enjoy the best of both worlds – hybrid working and the collaboration of a great office environment. Our permanent hybrid policy sees us all working at least four days across a fortnight in the office, as well as extensive opportunities for personal and career development.
About Us
The Financial Ombudsman Service is an independent, not-for-profit organisation that plays a vital role in UK financial services. Every day we help resolve disputes between consumers or small businesses and their financial service providers.
What You’ll Do
As part of a cloud-first organisation, you are expected to champion and accelerate the adoption of cloud technologies, ensuring that solutions are modern, scalable, and secure. While primarily a management position, this is a blended role that also requires direct hands-on involvement when necessary — whether in technical problem-solving, implementation, or supporting the team during critical periods.
You will ensure that platform engineering solutions are customer-centric, deliver measurable business value, and align with the organisation’s strategic vision. Leading a cross-functional team, you will work closely with business stakeholders, product owners, and technical experts to deliver innovative, reliable, and secure platforms that underpin the organisation’s operational and strategic objectives.
Minimum Criteria
- Proven experience managing platform engineering or DevOps teams in hybrid (public/private cloud) environments. You will be skilled in coaching, developing and managing performance.
- Deep expertise in cloud platforms (Azure) and private cloud technologies (VMware, Nutanix).
- Strong background in infrastructure automation (Terraform, CI/CD, Kubernetes).
- Practical application of security best practices, compliance, and risk management in cloud and hybrid settings.
- Track record of delivering scalable, reliable, and secure platform solutions.
- Proven experience of working with senior leadership as well as stakeholders across all levels. You will be able to communicate effectively with technical and non-technical stakeholders, as well as capably manage 3rd party vendors.
What you’ll bring
- Inclusive, empowering people leadership and proven team development.
- Data-driven decision-making; disciplined prioritisation; strong execution across multiple concurrent initiatives.
- Relevant certifications – such as: Azure/AWS/GCP Professional, CKA, ITIL 4, CISSP/CCSP.
Why You’ll Love Working With Us
We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust.
Flexibility: remote, hybrid, or in-office
Wellbeing: Health plan, gym memberships, mental health support
Growth: We invest in your future with courses, mentorship, promotions
Culture: Diverse. Inclusive. Collaborative. Fun.
We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:
- 25 days holiday entitlement, with the option to buy extra or sell days
- Generous pension
- Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave
- Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
- Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others
- Gym membership discounts, and a fully equipped on-site gym open 24/7 in London only
Let’s Make This Easy. Apply in a few minutes. Please attach a copy of your CV. Applications need to be submitted by Midnight on Friday 13th February 2026. If successful you will be invited to complete an online assessment. Due to high application numbers this advert may end earlier than the date specified, so please don’t delay and apply now!
A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.
The Financial Ombudsman is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.
Don’t miss out, be part of the journey and take advantage of this opportunity.
Authenticity of applications: We value authentic personal applications. If we determine that your CV or supporting statement was generated using AI tools, your application may be withdrawn from consideration.
Join our community – This is a great opportunity to learn about the Financial Ombudsman and the work that we do.
Platform Engineering Manager employer: Financial Ombudsman Service
Contact Detail:
Financial Ombudsman Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Engineering Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it relates to the role of Platform Engineering Manager. Keep it concise but impactful, highlighting your skills in cloud technologies and team leadership.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Platform Engineering Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Platform Engineering Manager role. Highlight your cloud expertise and management experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how your values align with ours. This is your chance to showcase your personality and enthusiasm for the position!
Be Clear About Your Working Pattern: Since we’re open to flexible working, let us know your preferred working pattern in your application. It helps us understand how we can best support you in this role.
Submit Through Our Website: We encourage you to apply directly through our website. It’s quick and easy, and ensures your application gets to the right place without any hassle!
How to prepare for a job interview at Financial Ombudsman Service
✨Know Your Cloud Inside Out
As a Platform Engineering Manager, you'll need to demonstrate your deep expertise in cloud platforms like Azure and private cloud technologies. Brush up on the latest features and best practices, and be ready to discuss how you've implemented these in past roles.
✨Showcase Your Leadership Skills
This role requires inclusive and empowering leadership. Prepare examples of how you've coached and developed teams in hybrid environments. Think about specific challenges you've faced and how you motivated your team to overcome them.
✨Speak Their Language
You'll be communicating with both technical and non-technical stakeholders. Practice explaining complex concepts in simple terms. Be ready to share how you've successfully managed relationships with senior leadership and third-party vendors.
✨Demonstrate Data-Driven Decision Making
The Financial Ombudsman values data-driven approaches. Prepare to discuss how you've used data to inform your decisions in platform engineering. Bring examples of how your decisions led to measurable business value and improved platform reliability.
