Financial Ombudsman Service is seeking an experienced Operational People Manager in Manchester to lead a team of 15+ casework Investigators. You will drive performance, coach staff, and manage change to deliver fair, timely outcomes for customers.
The role focuses on people management, performance improvement and team engagement, with hybrid working and clear development pathways. A strong customer‑service mindset is essential.
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Hybrid Operations People Leader in Manchester employer: Financial Ombudsman Service
The Financial Ombudsman Service is an exceptional employer, offering a supportive and inclusive work culture in Manchester, where you can make a meaningful impact on the lives of consumers facing financial disputes. With a strong commitment to employee development, generous benefits including a competitive salary, comprehensive health coverage, and opportunities for personal growth, you'll find a rewarding career path that values your contributions and promotes work-life balance through flexible working arrangements. Join us and be part of a diverse team dedicated to fairness and integrity in financial services.
Contact Details:
Financial Ombudsman Service Recruitment Team
