At a Glance
- Tasks: Engage with key stakeholders and shape regulatory communications.
- Company: Join a values-driven organisation committed to diversity and inclusion.
- Benefits: Enjoy health plans, gym memberships, and generous holiday entitlement.
- Other info: Flexible working options and excellent career development opportunities.
- Why this job: Make a real impact in a dynamic regulatory environment.
- Qualifications: Experience in stakeholder engagement and strong communication skills required.
The predicted salary is between 42025 - 42025 £ per year.
Public Affairs Adviser (Regulatory and Government)
Contract: permanent
Working hours: 35 hours per week is full time. Where possible, we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.
Salary: From £42,025
Location: London, Exchange Tower (Hybrid)
Reporting to: Public Affairs Manager (Regulatory and Government)
By joining our team, you'll enjoy the best of both worlds – hybrid working and the collaboration of a great office environment. Our permanent hybrid policy sees us all working at least four days across a fortnight in the office. As well as extensive opportunities for personal and career development.
What You’ll Do
You’ll sit within the Communications directorate as part of the Public Affairs Team, helping shape how the organisation engages with key regulatory, government and parliamentary stakeholders. You’ll support and deliver stakeholder engagement plans, build strong relationships and represent the organisation externally, while working closely with internal teams to ensure joined‑up, consistent messaging. Your role will also involve monitoring developments across the financial services and regulatory landscape, attending regular meetings with stakeholders, leading internal briefings for senior leaders, drafting responses to stakeholder consultations and responding to stakeholder enquiries in a strategic, timely way. This is a fantastic opportunity to work at the heart of a complex and evolving regulatory environment, where your insight and judgement will directly influence how the organisation responds to external change. You’ll play a key role in informing consultations, sharing insight that drives understanding of our work, and helping position the organisation as a trusted voice in the sector. If you’re motivated by influencing at pace, working with senior stakeholders and turning data and insight into meaningful impact, this is a role where you can really make a difference.
Minimum Criteria
- Proven experience engaging with external stakeholders in a regulatory, government or policy environment (evidenced through roles, projects or campaigns).
- A clear understanding of the UK regulatory or policy landscape, ideally within financial services.
- Experience using data, research or evidence to inform recommendations, briefings or decision‑making.
- Demonstrable experience drafting clear, concise written outputs (e.g. briefings, consultation responses, stakeholder communications).
- Proven ability to manage competing priorities and deliver work in a fast‑paced environment with changing demands.
What you’ll bring
- Ability to demonstrate strong influencing skills and sound judgement when handling stakeholder issues or sensitive enquiries.
- Experience translating complex information into accessible briefings or engagement materials for different audiences.
- Ability to show effective collaboration with internal teams and subject matter experts to achieve shared outcomes.
- Strong communication skills, including the ability to build credibility and relationships with senior stakeholders.
- Evidence of being proactive, adaptable and outcome‑focused, with a keen interest in financial services and the wider regulatory environment.
Why You'll Love Working With Us
We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust.
Wellbeing: Health plan, gym memberships, mental health support
Growth: We invest in your future with courses, mentorship, promotions
Culture: Diverse. Inclusive. Collaborative. Fun.
25 days holiday entitlement, with the option to buy extra or sell days
Generous pension
Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave
Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will‑writing service amongst others
Gym membership discounts, and a fully equipped on‑site gym open 24/7 in London only
Equal Opportunity Employer
The Financial Ombudsman is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team. We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.
Public Affairs Advisor - Regulatory & Government (Hybrid) in London employer: Financial Ombudsman Service
Join a values-led organisation that prioritises your wellbeing and professional growth in the heart of London. With a hybrid working model, extensive employee benefits, and a culture that champions diversity and collaboration, you'll find a supportive environment where your contributions directly influence the regulatory landscape. Enjoy 25 days of holiday, generous pension schemes, and opportunities for mentorship and career advancement, making this an excellent place to build a meaningful career.
Contact Details:
Financial Ombudsman Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Public Affairs Advisor - Regulatory & Government (Hybrid) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the public affairs and regulatory space. Attend industry events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the organisation thoroughly and understand their values and recent developments in the regulatory landscape. Be ready to discuss how your experience aligns with their needs and how you can contribute to their mission.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, whether in person or virtually, make sure to highlight your ability to translate complex information into clear, concise communications. Bring examples of your work that demonstrate your influencing skills and stakeholder engagement.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to express your desired working pattern right from the start!
We think you need these skills to ace Public Affairs Advisor - Regulatory & Government (Hybrid) in London
Some tips for your application 🫡
Show Your Stakeholder Savvy:Make sure to highlight your experience engaging with external stakeholders in your application. We want to see how you've navigated the regulatory or government landscape, so share specific examples that showcase your skills!
Keep It Clear and Concise:When drafting your written outputs, remember that clarity is key! We love seeing applicants who can translate complex information into accessible briefings. Use straightforward language and get straight to the point.
Tailor Your Application:Don’t just send a generic application! Tailor your responses to reflect our values and the specifics of the role. Show us how your ambitions align with our purpose, and don’t forget to mention your desired working pattern.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Financial Ombudsman Service
✨Know Your Regulatory Stuff
Make sure you brush up on the UK regulatory landscape, especially within financial services. Familiarise yourself with recent developments and key stakeholders. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've successfully engaged with external stakeholders in previous roles. Think about specific projects or campaigns where your influencing skills made a difference. This will demonstrate your ability to build strong relationships, which is crucial for this position.
✨Craft Clear Communications
Since the role involves drafting briefings and responses, practice summarising complex information into concise, accessible formats. Bring samples of your written work to the interview, as this will showcase your communication skills and attention to detail.
✨Be Ready for Fast-Paced Questions
Expect questions about managing competing priorities and adapting to changing demands. Prepare to discuss how you've handled similar situations in the past, highlighting your proactive approach and ability to deliver under pressure.
