Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide strategic oversight and contribute to governance in a dynamic board environment.
- Company: Join the Financial Ombudsman Service, a key player in financial dispute resolution.
- Benefits: Earn £24,500 for just 15 days of commitment per year.
- Why this job: Be part of transformative change in AI and tech within the financial sector.
- Qualifications: Experience in executive roles and understanding of technology or financial services required.
- Other info: Opportunity to influence strategic direction and enhance customer experiences.
The predicted salary is between 24500 - 24500 £ per year.
The Financial Ombudsman Service is a free and impartial service that resolves customer complaints efficiently and effectively within the financial services ecosystem. We issue thousands of disputes annually, share insights with regulators such as the FCA and HM Treasury, and help strengthen the sector.
This is an important time for the organisation to drive significant organisational reform and digital transformation. Two dynamic Non Executive Directors are sought to complement the diversity of our current Board, bringing strong oversight, support and challenge to meet our strategic objectives.
Responsibilities- Provide independent oversight, support, and challenge on the board.
- Contribute to robust governance and strategic direction.
- One appointment will focus on AI and technology, providing strategic insight into emerging technologies and how they can enhance operations, customer journeys, and transformation.
- The other appointment will bring broad financial services and commercial expertise, providing a strong understanding of markets, regulation, and customer trends to keep the organisation resilient, responsive, and financially sustainable.
- Executive and/or Board-level experience in complex, highly regulated environments.
- Ability to think strategically, scrutinise performance, and contribute effectively to robust governance.
- Demonstrated understanding of technology or financial services, depending on the specific appointment.
Appointments are made by the FCA. The remuneration for each NED is £24,500, with a time commitment of approximately 15 days per year.
Closing DateThe closing date for applications is 09:00, 1st May 2026.
Non-Executive Director – AI & Tech Transformation in London employer: Financial Ombudsman Service
Contact Detail:
Financial Ombudsman Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Non-Executive Director – AI & Tech Transformation in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services and tech sectors. Attend industry events or webinars where you can meet people who might know about opportunities or can refer you directly.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of AI and tech transformation. Be ready to discuss how these areas can enhance operations and customer journeys, as this will be key for the role you're aiming for.
✨Tip Number 3
Showcase your expertise! When you get the chance to speak with potential employers, highlight your executive experience and how it aligns with their strategic objectives. Make sure they see you as a valuable asset to their board.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Non-Executive Director – AI & Tech Transformation in London
Some tips for your application 🫡
Know Your Audience: Before you start writing, take a moment to understand who you're addressing. The Financial Ombudsman Service is looking for dynamic individuals with a strong grasp of AI and tech transformation, so tailor your application to highlight your relevant experience and insights.
Be Clear and Concise: When it comes to written applications, clarity is key. Use straightforward language and avoid jargon unless it's necessary. We want to see your thoughts clearly articulated, so keep it simple and to the point!
Showcase Your Experience: Make sure to highlight your executive or board-level experience in complex environments. We’re looking for candidates who can provide independent oversight and strategic insight, so don’t shy away from sharing specific examples that demonstrate your capabilities.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re following the correct process. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Financial Ombudsman Service
✨Know Your Stuff
Make sure you have a solid understanding of the Financial Ombudsman Service and its role in the financial services ecosystem. Brush up on recent developments in AI and tech transformation, as well as how they can impact customer journeys and operational efficiency.
✨Showcase Your Experience
Be ready to discuss your executive or board-level experience in regulated environments. Prepare specific examples that highlight your ability to provide oversight and strategic direction, especially in relation to technology and financial services.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the organisation's goals and challenges. This could include inquiries about their current digital transformation initiatives or how they plan to adapt to emerging technologies in the financial sector.
✨Emphasise Diversity and Collaboration
Highlight your ability to complement the existing board's diversity. Discuss how your unique perspective can contribute to robust governance and effective decision-making, ensuring the organisation remains resilient and responsive to market trends.