At a Glance
- Tasks: Dive into data science, tackling real-world problems and driving impactful decisions.
- Company: Join the Financial Ombudsman Service, a values-driven organisation making a difference in financial services.
- Benefits: Enjoy a competitive salary, flexible working, and extensive personal development opportunities.
- Other info: Hybrid working model with a supportive culture and excellent career growth potential.
- Why this job: Be part of a mission-driven team where your work truly matters and shapes the future.
- Qualifications: 104 UCAS points and GCSE English and maths (grade C or above) required.
The predicted salary is between 26936 - 26936 £ per year.
Looking for a new challenge? Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply!
Join a team where Purpose drives everything we do, Ambition fuels our growth, Trust builds our foundation, and Respect shapes our culture. We're not just hiring — we're inviting you to build the future with us. If you're curious, driven, and ready to leave your mark, this is your invitation to make your next move.
Contract: Initially a Fixed term contract for 36 months to cover the lifetime of the apprenticeship. On successfully passing your apprenticeship qualification, we are committed to offering a suitable permanent position.
Working hours: 35 hours per week is full time. As an apprentice you will be spending 20% of your time on off-the-job learning, which includes attending lectures/tutorials with your training provider.
Salary: £26,936
Location: London, Exchange Tower
Reporting to: Head of Business Analysis and Insight
By joining our team, you'll enjoy the best of both worlds – hybrid working and the collaboration of a great office environment. Our hybrid policy sees us all working at least four days across a fortnight in the office, as well as extensive opportunities for personal and career development.
About Us: The Financial Ombudsman Service is an independent, not-for-profit organisation that plays a vital role in UK financial services. Every day we help resolve disputes between consumers or small businesses and their financial service providers.
By joining us as an apprentice you will be working towards a Data Science Degree Apprenticeship. This apprenticeship will provide you with a range of skills, from problem structuring, through coding, analytics, modelling and statistics, to disseminating and storytelling. You will gain real-world experience of influencing decisions in an impactful way to drive service improvements for consumer and financial services providers business. This apprenticeship will give you the academic knowledge and practical experience of data science and its application.
What You’ll Do: Through your apprenticeship you will work with your line manager to agree and deliver against clear personal objectives, with support from a dedicated mentor within the organisation. This will help the Financial Ombudsman to deliver a fair and efficient service, which reflects the diversity of our customers and our people.
- Building your understanding of our organisation, alongside your proficiency in and understanding of data science.
- Working on projects with support and guidance from other colleagues within the analysis and insight group. These will include areas such as identifying new operational or strategic insights using advanced statistical analysis, data mining and data visualisation techniques.
- Ensuring your analytics - and the data and research it is based on - is quality assured, documented and fit-for-purpose.
- Providing analytical and insight support or advice to projects across the organisation.
You will be supported by more experienced colleagues, but equally begin to work with more independence over time as you build the relevant technical capability.
To be considered for this role, you’ll need to show us that you’ve got the skills and capabilities. You’ll have to meet the following minimum criteria:
- 104 UCAS points and GCSE English and maths (grade C or above), or a recognised and equivalent qualification (examinations and relevant experience will be considered) or completion of a level 3 apprenticeship/professional qualification in a relevant discipline.
- On enrolment onto the apprenticeship (September 2026) you will not be in full-time education or receiving funding for other learning programmes.
- You will need a full UK Right to Work for the duration of the apprenticeship, and have valid and eligible residency status and be a resident in the UK for 3 years before the start of the apprenticeship.
What you’ll bring (in addition): We don’t expect you to have studied data science or statistics previously, but we are keen to know what interests you about the subject and its potential to inform business decisions. Natural flair for data, your CV showcases this effectively.
Why You'll Love Working With Us: We are a values-led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust.
Flexibility: Work your way — hybrid, or in-office
Wellbeing: Health plan, gym memberships, mental health support
Growth: We invest in your future with courses, mentorship, promotions
Culture: Diverse. Inclusive. Collaborative. Fun.
We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:
- 25 days holiday entitlement, with the option to buy extra or sell days
- Generous pension
- Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave
- Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
- Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others
- Gym membership discounts, and a fully equipped on-site gym open 24/7 in London only
How to apply: To apply, please upload a current CV, which includes your qualifications. If you are still studying add your predicted grades. We will be reviewing your qualifications to ensure you are eligible for the apprenticeship you have applied for. If you do not hold the required qualifications, you will not be eligible for this Apprenticeship. Applications need to be submitted by 15th June 2026. Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now!
The recruitment process: Once you have applied, the recruitment process is as follows:
- Online tests: The team will review your qualifications once the job advert has closed. If you meet the qualification requirements you will be emailed tests to complete, which must be completed within 72 hours. The tests are: Cognitive Ability test to assess your problem solving, critical thinking & attention to detail; Workplace Behaviour Assessment, to evaluate if you’d be happy in the role applied for.
- On-demand Video interview: If you pass the previous stage, you will be sent an on-demand video interview to complete. This is your opportunity to tell us why you have applied for an apprenticeship, and how you feel you would be a good fit for the apprenticeship you applied for. You have 72 hours to complete this step. If you are successful, you will be invited to an interview.
- Face to face interview: If you are successful after the video interview, you will be invited to an interview with your future team. Here we are looking to understand if you have the skills to excel in the apprenticeship. It is also your opportunity to learn more about the Financial Ombudsman Service & what you’ll be doing as an apprentice.
A full job profile is available on request and will be provided to candidates shortlisted to the on-demand Video interview.
The Financial Ombudsman is an Equal Opportunity and disability Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.
Don’t miss out, be part of the journey and take advantage of this opportunity.
Authenticity of applications: We value authentic personal applications. If we determine that your CV or supporting statement was generated using AI tools, your application may be withdrawn from consideration.
Data Scientist (Apprentice) in London employer: Financial Ombudsman Service
At the Financial Ombudsman Service, we pride ourselves on being a values-driven organisation that fosters a culture of Purpose, Ambition, Respect, and Trust. As a Data Scientist Apprentice in London, you'll benefit from a hybrid working model, extensive personal and career development opportunities, and a supportive environment that encourages collaboration and innovation. With a competitive salary, generous benefits, and a commitment to employee wellbeing, we invite you to join us in making a meaningful impact in the financial services sector.
Contact Details:
Financial Ombudsman Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Data Scientist (Apprentice) in London
✨Tip Number 1
Get to know the company! Before your interview, dive into the Financial Ombudsman’s values and mission. This will help you connect your own experiences and aspirations with what they stand for, making you a more compelling candidate.
✨Tip Number 2
Practice makes perfect! Use mock interviews to sharpen your responses. Focus on how your skills can contribute to their goals, especially in data science. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Show your passion for data! Be ready to discuss any projects or experiences that highlight your interest in data science. Whether it's a personal project or coursework, let your enthusiasm shine through.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Data Scientist (Apprentice) in London
Some tips for your application 🫡
Show Your Passion for Data:When you're writing your application, let us see your enthusiasm for data science! Share what excites you about the field and how you think it can make a difference in business decisions.
Tailor Your CV:Make sure your CV is up-to-date and highlights your relevant skills and experiences. We want to see how your background aligns with the role of a Data Scientist Apprentice, so don’t hold back on showcasing your flair for data!
Be Authentic:We love genuine applications! Avoid using AI tools to generate your CV or supporting statement. Instead, let your personality shine through and tell us your unique story.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about us while you’re at it.
How to prepare for a job interview at Financial Ombudsman Service
✨Know Your Data Science Basics
Before the interview, brush up on fundamental data science concepts. Familiarise yourself with key terms like data mining, analytics, and statistical modelling. This will help you speak confidently about your interest in the field and how it can impact business decisions.
✨Showcase Your Curiosity
During the interview, express your curiosity about data science and its applications. Share examples of projects or topics that fascinate you. This demonstrates your passion and eagerness to learn, which is crucial for an apprenticeship role.
✨Prepare for Behavioural Questions
Expect questions that assess your fit within the company culture. Reflect on past experiences where you've demonstrated teamwork, problem-solving, or adaptability. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the mentorship process, the types of projects you'll work on, or how the team collaborates. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
